Sales Marketing Coordinator ("Coordinador/a de Ventas y Mercadotecnia")

Azul Hospitality•Paso Robles, CA

6d•$25 - $25•Onsite

About The Position

The Sales & Marketing Coordinator supports the Director of Sales & Marketing with varied office tasks to help meet and exceed forecasted revenue goals. Tasks range from basic office skills to moderately complex data assimilation. This role is responsible for enthusiastically and proactively assisting the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects, providing client support including processing leads, investigating issues, and sending collateral. The position also provides hotel support such as daily arrival reports and welcome notes, develops and maintains a Guest Recognition Program, and generates reports as needed. The coordinator partners with Operations to ensure an exceptional customer experience, participates in the sales process, and supports community relationships to expand the customer base. They are expected to be an active part of the property team, driving product quality and a unique guest experience, and maintaining the overall look and feel of the hotel. This role involves coordinating, marketing, planning, and attending special events, reviewing and updating the marketing calendar and websites, and assisting with the creation and distribution of onsite collateral, menus, and gift certificates. The coordinator ensures brand identity consistency, acts as a liaison between departments for marketing efforts, and utilizes various tools to update marketing as needed. They also assist with VIPs, influencers, and media visits, book activities and vendors for events, and use company communication tools to manage and share marketing assets. A refreshing attitude, strong interdepartmental relationships, and adherence to company policies are essential. The position may also involve performing other duties as assigned by management.

Requirements

Proficiency in English (spoken, written, and reading).
Strong verbal, written, and electronic communication skills.
Advanced mathematical and analytical skills.
Excellent leadership and guest service abilities.
High attention to detail and organizational skills.
Intermediate computer skills (Microsoft Office, PMS, POS, etc.).
Budget analysis and computational skills.
Self-motivated and able to work independently.
Strong problem-solving and decision-making capabilities.
Familiar with federal, state, and local labor laws (e.g., Title VII, ADA, FLSA, OSHA, etc.).
In-depth knowledge of food products, preparation techniques, and quality standards.
Capable of evaluating food presentation, taste, and consistency.
Experience conducting pre-service meetings and communicating effectively across departments.
Detail-oriented with the ability to manage multiple timelines and priorities.
A team-oriented mindset with a guest-first attitude and flexibility to assist across departments.
High school or equivalent education required.
Previous experience in hotel, tourism, or administrative support preferred.
Familiarity with hospitality systems such as Lightspeed, CI/TY, STS, or similar platforms is a plus.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects.
Provide client support including processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials.
Provide hotel support including Daily Arrivals reports and Welcome notes.
Develop and Maintain a Guest Recognition Program alongside Front Operations teams.
Report generation as needed.
Partners with Operations in providing customer experience that exceeds the customer's expectations.
Participates in sales process, prospecting, client relationships, bookings, and servicing as directed.
Effectively support relationships within the community to strengthen and expand customer base for future sales opportunities.
Be an active part of the property team supporting and developing the desired Azul Hospitality culture.
Drive product quality and a unique guest experience at every opportunity.
Take pride in the overall look and feel of the hotel never walking past something out of place.
Coordinating, Marketing, Planning, and Attending as needed Special Events across the property.
Review Marketing calendar, and websites for accuracy with onsite promotions, update as needed.
Assist in editing and creating onsite collateral and menus as needed using a variety of software's.
Assist with creation, distribution, and logging of Gift Certificates approved by General Manager.
Ensures brand Identity for outlets is consistent throughout collateral and marketing.
Liaison between sales, rooms, F&B, and other departments for marketing.
Utilize websites and software to update marketing as needed.
Assist with VIP's, Influencers, and Media with site visits and hosting as needed.
Book activities and vendors for scheduled events.
Utilize Azul sharing and communication tools such as Egnyte, Jostle, and others to effectively manage and share marketing assets across the organization.
Maintain refreshing attitude focused on positive friendly interactions with guests and staff.
Develop and maintain strong Interdepartmental relationships and open communication lines to assure efficient transfer of information.
Be familiar with all company policies and benefits.
Perform all other duties as assigned by DOS, General Manager, Azul Vice President and/or ownership.