Embajador/a de Ventas- Casino del Mar
About The Position
The Condado Collection is a collection of hospitality properties in Puerto Rico, ranging from classic and modern luxury hotels to restaurants and entertainment. Casino del Mar offers fun, excitement, and sophistication under one roof. Located in the lobby of La Concha Resort, Casino Del Mar combines its ambiance with high-energy action designed to stimulate all senses. Our goal is to create experiences and inspire journeys not only for our guests but also for our workforce. We are confident that our team members are the key to providing passionate and authentic service. Let's build a collection of memories together! Casino Del Mar and BetMGM are looking for energetic, customer-oriented, and sales-focused Sales Ambassadors to support promotional activations and customer engagement initiatives throughout Puerto Rico. The primary objective of this role is to assist guests with account registration, deposits, and placing bets, providing guidance and confidence in using sports betting kiosks and the BetMGM mobile app. This position is ideal for individuals who enjoy interacting with the public, thrive in dynamic event environments, and are passionate about delivering an exceptional customer experience.
Requirements
- Previous experience in sales, promotions, customer service, hospitality, or events is preferred.
- Excellent communication and interpersonal skills in English and Spanish.
- Ability to approach and engage with customers in high-traffic environments.
- Knowledge and ease in using technology, mobile applications, and electronic kiosks.
- Flexible availability, including nights, weekends, and sporting events.
- Energetic, outgoing personality, and goal-oriented.
- Must be authorized to work in Puerto Rico.
- Service and hospitality oriented.
- Must be 18 years or older (or meet the legal age required by local gambling regulations).
- Employment is subject to satisfactory completion of a background check.
Responsibilities
- Assist customers with BetMGM account registration and activation.
- Guide guests through the sports betting deposit and transaction process.
- Orient customers on the use of BetMGM sports betting kiosks and mobile app.
- Promote BetMGM products, services, and current promotions.
- Provide exceptional customer service and create a positive brand experience.
- Support live activations, sporting events, and promotional campaigns.
- Maintain professionalism and enthusiasm while representing Casino Del Mar and BetMGM.
- Ensure compliance with company policies and responsible gaming practices.
Benefits
- 401(k) Plan
- 401(k) Employer Contribution
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Paid Holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
