Restaurant Operations Coordinator ("Coordinador de Operaciones de Restaurant")

Azul Hospitality•Del Mar, CA

7d•$25 - $32•Onsite

About The Position

The Restaurant Operations Coordinator is responsible for the operational, administrative, and financial integrity of the front-of-house and back-of-house teams. This role oversees payroll, tip distribution, POS auditing, cash management, and standard operating procedures, while partnering with the leadership team to drive revenue, efficiency, and guest satisfaction. The ideal candidate is detail-oriented, systems-minded, and a confident communicator who thrives in a fast-paced restaurant environment.

Requirements

High school or equivalent education required.
Safe Server Alcohol & Food Handlers certification required.
Ability to provide and maintain a valid driver’s license as the position may require the operation of motorized and electric vehicles.
2+ years of front-of-house management or supervisory experience in a full-service restaurant.
Hands-on experience with TOAST POS (or comparable system) and tip-distribution platforms such as TipHaus.
Working knowledge of payroll processes, timekeeping systems, and cash-handling procedures.
Strong proficiency in Microsoft Excel or Google Sheets for reporting and reconciliation.
Excellent organizational skills with a high attention to detail and accuracy.
Strong written and verbal communication skills; ability to coach and follow up with staff professionally.
Ability to maintain confidentiality of payroll, tip, and personnel information.
Food Handler and/or alcohol service certifications as required by state and local regulations.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess intermediate computer skills.
Must Possess basic computational skills.
Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Thorough knowledge of food products, standard recipes, and proper preparation.
Ability to distinguish product quality, taste, texture, and presentation and observe preparation.
Ability to conduct meetings, menu briefings and maintain communication lines between line staff and departmental managers.

Nice To Haves

Bachelor’s Degree preferred.

Responsibilities

Review and verify all front-of-house and back-of-house employee punches for accuracy.
Resolve timekeeping discrepancies with managers and team members.
Submit payroll reports each pay period in a timely manner.
Monitor weekly tip distribution and reporting through TipHaus.
Ensure accuracy and compliance of tip records.
Submit weekly tip reports to Human Resources.
Audit the TOAST POS system regularly to ensure accuracy of transactions, menus, and employee usage.
Follow up with staff regarding POS discrepancies, training opportunities, or operational concerns.
Create and update TOAST POS buttons and menu items as needed to support operations.
Oversee safe procedures and cash accountability.
Monitor cash levels and place money orders when necessary.
Ensure compliance with company cash-handling policies.
Create and maintain Standard Operating Procedures (SOPs) for front-of-house operations.
Develop and update operational checklists to improve consistency and service standards.
Assist the leadership team in identifying and implementing revenue-generating opportunities.
Support operational strategies that improve guest experience, efficiency, and profitability.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.