Sales Manager-USA Charleston

United Fidelity Bank • Charleston, SC

23h • Onsite

About The Position

The e-Commerce Sales Manager leads a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing, and retaining e-Commerce Sales Associates, driving high performance to increase market share, achieve targeted unit sales and profit margins, and delighting every customer. AutoNation, a Fortune 150 company, is a leader in automotive retail, vehicle service, and finance, driven by innovation and a multi-year digital transformation. The company fosters an inclusive culture with diverse leadership, competitive compensation, and benefits, offering opportunities to make a real impact. AutoNation is committed to creating a diverse, equitable, and inclusive environment and supports cancer research and treatment through its DRVPNK mission.

Requirements

• High School diploma or equivalent
• Proven success in eCommerce automotive sales
• Proven leadership ability to mentor and train others
• Ability to set and achieve targeted goals
• Ability to drive an exceptional Customer experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Responsibilities

• Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
• Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
• Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
• Driving the business through a high-level of involvement in the day-to-day operations
• Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
• Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
• Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
• Appraising vehicles for trade
• Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
• Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
• Assisting in managing controllable expense elements for the New and Used Vehicle Departments
• Analyzing the business to determine shortfalls and developing action plans to improve performance

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees