Group Sales Manager

Camelback ResortPocono Township, PA
Onsite

About The Position

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/ territory to positively impact the hotel.

Requirements

  • High school diploma or equivalent required.
  • 4 years of progressive hotel sales experience without a college degree; or 2 years of progressive hotel sales experience with bachelor’s degree in hospitality or related field.
  • This may include weekends and early morning, or late evening work and holidays.
  • During peak seasons, the schedule may require a work week schedule over 40 hours per week, including nights.
  • Proven track record of success with hospitality/resort/hotel related sales
  • Strong leadership skills with the ability to motivate and develop a high-performing sales team
  • Excellent communication and interpersonal skills to build and maintain relationships with clients and stakeholders
  • Results-oriented mindset with a drive for achieving and exceeding sales targets
  • Strong analytical and problem-solving abilities to identify opportunities and recommend effective solutions
  • Knowledge of the hospitality industry and market trends
  • Proficiency in sales management software and CRM systems
  • Ability to work in a fun, fast-paced environment.
  • Ensure the safety and well-being of our guests.
  • Ability to work in a fun, fast-paced environment.
  • Must be able to speak and read the English language, additional languages a plus.

Nice To Haves

  • Bachelor's degree in Business Administration, Marketing, or a related field (preferred)

Responsibilities

  • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.
  • Drive sales and revenue growth by developing and executing effective sales strategies
  • Identify and pursue new business opportunities to expand the resort's customer base
  • Build and maintain strong relationships with clients, providing exceptional customer service and ensuring guest satisfaction
  • Collaborate with cross-functional teams, including marketing and operations, to align strategies and maximize sales opportunities
  • Monitor market trends and competitor activities to stay ahead of the curve and capitalize on emerging opportunities
  • Prepare and present sales reports and forecasts to senior management, highlighting performance and recommending strategies for improvement
  • Assist in implementing special promotions relating to direct sales segments, i.e parties, sales blitzes, etc.
  • Champion Camelback’s service culture by modeling and reinforcing the 4 Keys: Warmth, Personalization, Awareness, and Proactivity in all team interactions and guest engagements.

Benefits

  • Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
  • Paid Training to gain skills, knowledge, and experience for professional development.
  • Not to be missed employee events throughout the season.
  • Referral Bonuses – invite your friends to work with you!
  • Competitive wages and advancement opportunities.
  • Interact with people from all over the world!
  • Next day pay, through PayActiv.
  • Tuition Reimbursement
  • Medical, dental, vision insurance, 401K
  • Vacation and PTO
  • Full-Time status benefits
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