About The Position

Selling a memorable experience in an authentic location is the essence of a Sales Manager's role at Fairmont Empress. Your professionalism and knowledge of the Hotel and the Victoria Conference Center will reflect positively in how you present the property. Building strong relationships in the Western Canadian and Western US market and in particular in Vancouver will create a bond, ensuring your clients will always stay with Accor Hotels.

Requirements

  • Minimum of 5 years hotel Sales Manager experience required ideally in the BC Corporate and Association market
  • Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
  • Excellent verbal and written communications skills and strong attention to detail
  • Computer literacy (Opera, Microsoft Office)
  • Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

  • Bachelor’s degree and/or Hotel Management Degree an asset
  • Financial aptitude an asset
  • Bilingual (French/English) an asset

Responsibilities

  • Accountable for prospecting and booking group business (all segments) within a defined territory
  • Exceed personal sales goals, monthly, quarterly, and annually
  • Collect market and competitive intelligence to maximize group sales opportunities
  • Develop monthly sales strategy and action plans
  • Build relationships with all relevant stakeholders: Accor Global Sales Office(s), The Victoria Conference Centre, Tourism Victoria, DMC’s, Attractions and Offsite Venues
  • Partner with regional and national sister hotels to optimize Fairmont exposure and build incremental business
  • Budget for, plan and organize site inspection, FAMS, sales trips and industry trade shows
  • Utilize Opera Sales System to track, solicit, book and follow up on accounts
  • Quote and negotiate rates within established parameters
  • Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
  • Jointly supervise the training and development of a Sales Coordinator
  • Support group sales team and handle special projects as assigned
  • Participate in active training and development
  • Support the goals, objectives and philosophies of Fairmont Empress
  • Other duties as assigned

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide
  • Discounted food & beverage offerings at our Vancouver sister properties
  • Opportunity to develop your talent and grow within your property and across the world!
  • Complimentary meals through our colleague dining program (taxes apply)
  • Complimentary dry cleaning of business attire
  • Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
  • Access to our company-matched Defined Contribution Pension Plan (DCPP)
  • Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
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