Sales Manager

Petland Corporate Stores • Chillicothe, OH

13d • Onsite

About The Position

Petland’s Sales Managers help develop Petland’s Pet Counselors and ensure these sales professionals embrace Petland’s mission of matching the right pet with the right customer and meeting the needs of both. They also ensure every pet’s basic needs are met.

Requirements

• Attention to Detail
• Time Management
• Teamwork
• Customer Service
• Motivation
• Professionalism
• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience preferred.
• Sales and Point of Sale (POS) experience preferred.

Responsibilities

• Helps develop Petland’s Pet Counselors and ensure these sales professionals embrace Petland’s mission of matching the right pet with the right customer and meeting the needs of both.
• Directly supervises store associates as it relates to sales and sales processes.
• Interviews, hires, and trains Pet Counselors and plans, assigns, and reviews employee performance in related areas of responsibility.
• Educates, motivates and develops Pet Counselors to provide great customer sales and service experiences during every customer interaction.
• Maintains a strong presence in our store, guiding Pet Counselors toward customer interactions, providing regular feedback on those interactions, and mentoring associates on an ongoing basis in a manner that best ensures their success.
• Helps Pet Counselors maximize customer counts, average ticket sales and dollars per hour.
• Monitors sales by department and sub-department as well as the ratios between pets and associated supplies.
• Helps staff maintain positive morale, reinforces the Petland culture, establishes and maintains positive community relations, and stresses the importance of all.
• Analyzes sales history and financial results with General Manager to determine course for continual improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees