Sales Manager In House

Hilton Grand Vacations•Waikoloa, HI

2h•Onsite

About The Position

The In House Sales Manager at Hilton Grand Vacations assists Sales Executives with sales presentation strategy, guest questions, and the sales closing process. The role focuses on building guest relationships and helping close vacation ownership sales while delivering professional, guest-focused service. The Sales Manager also supports the sales management team in achieving targeted net sales volume and maintaining sales efficiency. The role includes supervising the sales line by training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. Team members are expected to uphold HGV’s standards of integrity, quality, and service, and to promote the company’s culture. A two-week paid training program is provided, followed by an assigned five-day schedule based on business needs. The sales office operates seven days a week, and the position requires schedule flexibility, including evenings, weekends, and holidays. The position is based in Waikoloa, Hawaii. Target annual earnings are $230,000, with potential for higher earnings based on performance; base pay is $16 per hour plus bonuses. Relocation assistance may be available to qualified candidates. Candidates must obtain an active Hawaii real estate license within the first 45 days of employment; licensing support may be available.

Requirements

Proven track record of success in timeshare sales.
At least 2 years of front-to-back experience within timeshare sales.
Strong interpersonal and communication skills.
Ability to work in a fast-paced, guest-focused environment.
Commitment to maintaining high standards of professionalism.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to acquire an active State of Hawaii Real Estate License within the first 45 days of employment.
High school diploma or equivalent.

Nice To Haves

Previous T.O. sales closing or sales management experience.
2 or more years of front-to-back experience within timeshare sales.
2 years of experience mentoring, coaching, or supervising team members.
Active Hawaii State Real Estate License.

Responsibilities

Assist Sales Executives with sales presentation strategy, guest questions, and the sales closing process.
Assist the sales management team in closing timeshare sales and generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
Supervise the sales line by training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results.
Promote and support all aspects of the branded HGV culture.
Maintain a professional and personal image that upholds HGV standards of integrity, quality, and customer service.
Perform other duties assigned by Sales Management based on business needs.

Benefits

Medical, dental, and vision coverage.
401(k) plan with company match.
Life insurance.
Employee Stock Purchase Program.
Exclusive Team Member travel benefits and discounts.
Generous paid time off and paid sick leave.
Paid parental leave.
Team Member recognition programs.
Learning and career development opportunities.
Two-week paid training program.
Relocation assistance for qualified candidates relocating to Waikoloa, Hawaii.
Real estate licensing reimbursement and/or sign-on bonuses may be available to qualified candidates, subject to company guidelines.
Discounted pre-licensing education and real estate licensing reimbursement may be available to candidates who are not currently licensed in Hawaii, subject to program requirements.