Sales Manager

Parks Automotive Group•Cornelius, NC

1d•Onsite

About The Position

The Sales Manager oversees new and used vehicle sales operations at Lake Norman Chrysler Dodge Jeep Ram in Cornelius, North Carolina. The role is responsible for setting and forecasting departmental and individual sales objectives, managing and developing sales employees, maintaining sales records, and supporting customer satisfaction and dealership performance. The Sales Manager also coordinates with other dealership departments and assists the Dealer with vehicle inventory, expenses, advertising, and promotions.

Requirements

High school diploma or equivalent.
Ability to read and comprehend instructions and information.
Two years of sales experience.
Valid in-state driver’s license.
Professional personal appearance.
Excellent communication skills.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Forecast departmental goals and objectives and work to achieve them.
Promote harmony and teamwork with other departments and attend managers’ meetings.
Assist the Dealer in forecasting controllable expenses for the new and used vehicle departments.
Understand and comply with federal, state, and local regulations affecting new and used vehicle sales.
Hire, train, motivate, counsel, and monitor the performance of new and used sales employees.
Direct and schedule department employees’ activities.
Guide salespeople in improving the dealership’s image and customer satisfaction ratings.
Communicate dealership policies and procedures to salespeople and ensure they are followed.
Set sales and gross objectives for salespeople and guide them in establishing short- and long-range objectives.
Review salesperson performance using the Daily Sales Operating Control and develop improvement programs for employees who are not meeting objectives.
Recommend dismissal of salespeople who fail to meet company standards.
Conduct sales training meetings as directed by the Dealer and hold weekly sales meetings.
Work with salespeople on programs to increase vehicle gross and F&I penetration.
Ensure salespeople plan their daily work and follow a planned contact process with vehicle owners.
Evaluate salespeople’s gross performance quarterly.
Maintain accurate daily and monthly sales records and submit weekly commissions to the Office Manager.
Ensure salespeople follow the company prospecting program.
Make used-car appraisals.
Recommend vehicle inventory by color, model, and equipment based on customer and market analyses.
Help salespeople close deals when needed.
Maintain standards for vehicle delivery to customers.
Assist the Dealer with developing advertising campaigns and other promotions.
Coordinate sales activities with the Service Department, Parts Department, and business office.