Sales Manager - Ready Mix Concrete

KRC Corporation•West Fargo, ND

About The Position

The Sales Manager leads sales, marketing, and business development for Knife River’s Ready Mix product line, with the goal of driving growth and profitability. The role oversees key customer relationships, forecasting, pricing, and strategic account management, and partners with operations to align market opportunities with production capabilities. The position promotes a strong culture of safety and customer service.

Requirements

  • Five years of sales and marketing management experience in the concrete industry.
  • Ability to provide and maintain proper licensure, a medical card, and an acceptable driving record.
  • Excellent written and verbal communication skills.
  • Strong organizational skills.
  • Knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Ability to work independently and under time constraints.
  • Self-motivation, teamwork, and good interpersonal skills.

Nice To Haves

  • Bachelor’s degree from an accredited university or equivalent.

Responsibilities

  • Coordinate pricing strategies with product line management to meet or exceed corporate financial goals.
  • Assist in developing the sales territory with sales staff.
  • Represent the company at trade association meetings and events.
  • Use customer surveys and interactions, and industry statistics, to guide product and service development.
  • Maintain contact with the Top 20 customers and assist sales staff in preparing major bids.
  • Make planned sales calls, follow leads, and strategically open new accounts.
  • Provide customer support through technical information, training, jobsite expertise, and problem resolution.
  • Develop leads for current projects using project reporting periodicals, permit-issuing agencies, trade associations, and customer involvement.
  • Collaborate with Sales and Operations leaders to forecast sales volumes for all product lines.
  • Lead sales staff in achieving the forecast and work with credit to manage outstanding sales and collections in accordance with company policy.
  • Oversee customer service providers and communicate with them about job and customer status.
  • Assist with preparing and submitting jobs and projects for award and recognition programs.
  • Collaborate with the ready mix team to set margin goals.
  • Assist operations managers in setting pricing targets to achieve gross margin goals.
  • Lead sales staff in estimating projects, including cost analysis, service and product requirements, and alignment with project goals.
  • Assist with training curricula for sales, dispatch, and quality control teams in product, business, sales, and management skills.
  • Assist with or create advertising and sales literature to educate customers about products and services, including through mailings and customer seminars.
  • Communicate effectively and work with difficult people in high-stress situations.
  • Maintain positive customer relations and treat others courteously and respectfully.
  • Ensure compliance with DOT, MSHA, OSHA, EPA, DNR, safety, and environmental regulations.
  • Work safely and take action to prevent unsafe actions, processes, and behaviors.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Accounts
  • 401(k) with company match
  • Profit sharing
  • Paid time off
  • Paid sick time
  • Eight paid holidays
  • Company-paid life and AD&D insurance
  • Short-term disability
  • Employee Assistance Program
  • Years of Service Recognition
  • Voluntary life insurance for employees, spouses, and dependents
  • Critical illness plan
  • Accident coverage plan
  • Hospital indemnity
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