Sales Manager Protem

Brookdale Senior Living Inc. • Brentwood, TN

1d

About The Position

Brookdale is hiring a Regional Sales Manager (Pro Tem) to support communities in Virginia and potentially Maryland and Delaware. The role fills non-exempt sales associate vacancies on short-term strategic assignments across a specified geographic area. Assignments may vary in length and change with little notice, and the position requires frequent travel to assigned communities. The Sales Manager drives occupancy and move-in revenue by conducting sales activities, meeting budgeted sales goals, maintaining rate integrity, and promoting Brookdale’s mission-driven sales culture. The role also involves sharing product information and resident needs with community associates, maintaining knowledge of local competitors, using sales and customer relationship management systems, and providing move-in forecasts.

Requirements

• Bachelor’s degree in marketing, business, or a related field and one to two years of experience; additional related work experience may substitute for the education requirement on a year-for-year basis, up to four years.
• Valid driver’s license and ability to travel frequently by car and/or air as needed.
• Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, sales techniques, and sales control systems.
• Knowledge of Medicare and Medicaid regulations and applicable processes for the product line(s) being sold.
• Knowledge of state regulations that affect or direct the delivery of services.
• Ability to operate smartphones, personal computers, and related software.
• Ability to manage time, tasks, and projects effectively in a dynamic environment.
• Ability to build trust, act honestly, assess customer expectations and needs, and communicate effectively verbally and in writing.
• Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness, and maturity.
• Ability to make varied decisions using existing guidelines and procedures and solve moderately complex problems using sound judgment and experience.
• Ability to perform the listed physical activities and lift up to 25 pounds.
• Occasional weekend, evening, or night work may be needed to ensure shift coverage.

Responsibilities

• Generate recurring new move-in revenue for assigned communities experiencing non-exempt sales associate vacancies.
• Drive rapid occupancy growth and prioritize rate integrity through daily phone and in-person sales calls that convert to move-ins.
• Manage relevant sales software and customer relationship management systems, including accurate data entry and periodic database cleanup.
• Communicate current product information, including availability, pricing, and concessions, to appropriate community associates; attend daily stand-ups.
• Maintain current knowledge of relevant competition in assigned markets.
• Provide accurate and timely move-in forecasts as requested.
• Communicate incoming residents’ needs and preferences to the Executive Director and/or appropriate community associates.
• Promote a positive image of assigned communities and the Brookdale brand with customers, residents, associates, and professional or volunteer influencers.
• Apply insights gained at one community to optimize sales in subsequent assignments.

Benefits

• Paid time off
• Paid holidays
• Medical, dental, and vision insurance
• 401(k)
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Associate assistance program
• Employee discounts
• Tuition reimbursement
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, legal plan, identity theft protection, and pet insurance
• Annual bonus incentive for full-time associates in the role
• Eligible associates with at least one year of service may receive advancement of naturalization application fees up to $725, less applicable taxes and withholding
• Professional development and ongoing health and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level