Sales Manager Protem

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

Brookdale Senior Living is hiring a traveling Sales Manager to support communities experiencing vacancies in non-exempt sales associate roles. The manager works within a specified geographic area, with assignments that vary in length and may change with little notice. The position focuses on increasing occupancy and move-in revenue while meeting budgeted sales goals and protecting rate integrity. The role requires frequent travel by car and/or air and may involve occasional weekend, evening, or night work to ensure shift coverage. The Sales Manager represents Brookdale’s sales approach and mission-driven culture, uses insights from each assignment to improve sales performance at subsequent communities, and works with community associates to support resident satisfaction. The position requires knowledge of sales and marketing, senior living product lines, relevant regulations, and sales-specific software and customer relationship management systems.

Requirements

Sales experience in product lines consisting of Assisted Living, Memory Care, Independent Living, and Skilled Nursing.
Bachelor’s degree in marketing, business, or a related field, or additional related work experience substituted year-for-year for the education requirement, up to four years.
One to two years of experience; additional years of related work experience may substitute for the education requirement, up to four years.
Valid driver’s license and ability to travel frequently by car and/or air as needed.
Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, sales techniques, and sales control systems.
Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines sold.
Knowledge of state regulations affecting or directing service delivery.
Ability to operate smartphones, personal computers, and related software.
Ability to manage time, tasks, and projects effectively in a dynamic environment.
Ability to build trust, act honestly, assess customer expectations and needs, work effectively with diverse personalities, and treat people with dignity, respect, fairness, and maturity.
Effective listening and verbal and written communication skills.
Ability to lift up to 25 pounds.

Responsibilities

Drive occupancy growth and protect rate integrity by conducting effective daily phone and in-person sales calls that convert to move-ins.
Use sales-specific software and Customer Relationship Management systems, maintain accurate data, and periodically clean up databases.
Communicate current product information—including availability, pricing, and concessions—to appropriate community associates; attend daily stand-ups.
Maintain current knowledge of competition in assigned markets.
Provide accurate and timely move-in forecasts when requested.
Communicate incoming residents’ needs and preferences to the Executive Director and/or appropriate community associates.
Promote a positive image of assigned communities and the Brookdale brand with customers, residents, associates, and professional or volunteer influencers.
Perform the processes and tasks necessary to close sales and meet community revenue targets.
Apply insights gained at one community to optimize sales at subsequent assignments.

Benefits

Medical, dental, and vision insurance (eligibility varies by employment status).
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for full-time associates.
Paid holidays for full-time associates.
Company-provided life insurance for full-time associates.
Adoption benefit for full-time associates.
Short- and long-term disability coverage for full-time associates.
Flexible Spending Accounts for full-time associates.
Health Savings Account for full-time associates.
Optional life and dependent life insurance for full-time associates.
Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates.
Tuition reimbursement for full-time associates.
Annual bonus incentive eligibility for full-time associates in the role.
Qualified associates with at least one year of service may receive an advance of naturalization application fees up to $725, less applicable taxes and withholding.
Robust training program and opportunities for professional growth and learning.