Sales Manager Protem

Brookdale Senior Living Inc. • Brentwood, TN

1d

About The Position

The Sales Manager Protem is a traveling sales role supporting Brookdale senior living communities with non-exempt sales associate vacancies. The position works on short-term strategic assignments within a specified geographic area; assignments may vary in length and change with little notice. The role generates recurring move-in revenue, supports occupancy growth and rate integrity, and promotes a mission-driven sales culture. The posting calls for experience across multiple senior living product lines, including Assisted Living, Memory Care, Independent Living, and Skilled Nursing.

The position involves frequent travel to assigned communities, including car and/or air travel, and may require occasional weekend, evening, or night work when needed to ensure shift coverage. Brookdale describes a home-like, hospitality-focused environment for residents and families and provides corporate support, including a robust training program.

Requirements

• Bachelor’s degree in marketing, business, or a related field and one to two years of experience; additional related work experience may substitute for education year-for-year, up to four years.
• A valid driver’s license and ability to travel frequently by car and/or air as needed.
• Knowledge of sales and marketing principles and methods, including marketing strategy and tactics, sales techniques, and sales control systems.
• Knowledge of Medicare and Medicaid regulations and applicable processes for the product lines being sold.
• Knowledge of state regulations affecting or directing service delivery.
• Ability to operate smartphones, personal computers, and related software.
• Ability to manage time, tasks, and projects effectively in a dynamic environment.
• Ability to build trust and act honestly in relationships, assess customer expectations and needs, and work effectively with diverse personalities.
• Effective verbal and written listening and communication skills.
• Ability to meet the position’s physical demands, including lifting up to 25 pounds.
• Multi-product-line experience within senior living communities, including Assisted Living, Memory Care, Independent Living, and Skilled Nursing.

Responsibilities

• Drive rapid occupancy growth and prioritize rate integrity by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
• Manage relevant sales software and Customer Relationship Management systems, including thorough data entry and periodic database cleanup.
• Communicate current product information, including availability, pricing, and concessions, to community associates daily and as needed; attend daily stand-up.
• Maintain current knowledge of relevant competition in assigned markets.
• Provide accurate and timely move-in forecasts as requested.
• Communicate incoming residents’ needs and preferences to the Executive Director and/or appropriate community associates to support customer satisfaction upon move-in.
• Promote a positive image of each assigned community and the Brookdale brand with customers, residents, associates, and professional or volunteer influencers.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional identity theft protection and pet insurance
• Paid time off for full-time associates
• Paid holidays for full-time associates
• Company-provided life insurance for full-time associates
• Adoption benefit for full-time associates
• Short- and long-term disability for full-time associates
• Flexible Spending Accounts for full-time associates
• Health Savings Account for full-time associates
• Optional life and dependent life insurance for full-time associates
• Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
• Tuition reimbursement for full-time associates
• Annual bonus incentive eligibility for full-time associates in the role
• Advance of qualifying naturalization application fees, up to $725, for eligible associates who have been with the company for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level