Sales Manager- Wholesale NA

D.S. & Durga•Brooklyn, NY

17h

About The Position

D.S. & Durga, a Brooklyn fragrance house founded in 2009, is seeking a Sales Manager to join their dynamic team. The company is known for its unique perfumes, candles, and aromatic products inspired by music, myth, and the mundane. Following a majority investment in 2024, the brand is entering a new phase of growth. The Sales Manager will be responsible for maintaining and expanding business relationships with department stores, specialty, and independent retailers in North America. This role offers exposure to various company departments and insight into beauty brand management. Reporting to the Commercial Director, North America, the Sales Manager will be accountable for sales targets, forecasting, and account P&L. Success in this role requires building strong relationships with external retail partners and internal teams (Marketing, Finance, Field Sales, Supply Chain). The position is both strategic and operational, involving account vision, day-to-day execution, forecasting, and performance tracking. The Sales Manager will use data and clear communication to assess performance, identify opportunities, and act on them.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 5 years of experience in account management or sales within the beauty industry.
Demonstrated success meeting or exceeding sales targets and driving sustained business growth.
Exceptional communication and relationship-building skills with both external partners and internal stakeholders.
Strong understanding of the beauty landscape, including market trends, competitive dynamics, and consumer behavior.
Working knowledge of wholesale systems and terminology (NuOrder or similar, sell-in vs. sell-through, weeks of supply, reorder cadence, RTV).
Highly organized with strong analytical, problem-solving, and decision-making skills.
High proficiency in Microsoft Office (Excel, PowerPoint, Word).
Strategic, adaptable, and proactive; able to anticipate challenges and respond effectively in a fast-paced environment.
Collaborative team player with a high degree of flexibility and ownership.
Read, analyze and interpret business, professional, technical or governmental documents.
Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers, customers and the public.
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Compute rate, ratio and percent, and draw and interpret bar graphs.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Demonstrates persistence and overcomes obstacles.
Measures self against standard of excellence.
Recognizes and acts on opportunities.
Sets and achieves challenging goals.
Takes calculated risks to accomplish goals.
Assesses own strengths and weaknesses.
Pursues training and development opportunities.
Seeks feedback to improve performance.
Shares expertise with others.
Strives to continuously build knowledge and skills.
Exhibits good listening and comprehension.
Expresses ideas and thoughts in written form.
Expresses ideas and thoughts verbally.
Keeps others adequately informed.
Selects and uses appropriate communication methods.
Develops new approaches to meeting customer needs.
Establishes customer service standards.
Monitors customer satisfaction.
Promotes customer focus.
Provides training in customer service delivery.
Integrates changes smoothly.
Plans for additional resources.
Prioritizes and plans work activities.
Sets goals and objectives.
Uses time efficiently.
Works in an organized manner.
Develops alternative solutions.
Gathers and analyzes information skillfully.
Identifies problems in a timely manner.
Resolves problems in early stages.
Works well in group problem solving situations.
Balances team and individual responsibilities.
Contributes to building a positive team spirit.
Exhibits objectivity and openness to others' views.
Gives and welcomes feedback.
Puts success of team above own interests.
Adapts to new technologies.
Demonstrates required skills.
Keeps technical skills up to date.
Troubleshoots technological problems.
Uses technology to increase productivity.

Responsibilities

Serve as the day-to-day point of contact for an assigned book of accounts, managing routine buyer communication, order follow-up, and issue resolution.
Proactively work with all internal and external contacts to achieve business goals.
Track and analyze weekly/monthly results to determine progress against plan and identify gaps and opportunities.
Support account budget planning and track investment effectiveness and ROI.
Own order management through NuOrder and other wholesale systems, ensuring accuracy and on-time processing.
Maintain accurate and up-to-date product information across retailer portals and item set-up sheets.
Conduct regular audits to validate SKU attributes, pricing accuracy, and account data.
Manage and maintain pricing lists across domestic partners.
Monitor and analyze sales performance, inventory levels, and market trends using internal and external reporting tools.
Maintain weekly and monthly sell-through (WTD/MTD) tracking by account and door, using the brand's established reporting conventions and NRF 4-5-4 retail calendar.
Monitor weeks of supply and reorder cadence for core and innovation SKUs; flag at-risk doors (low stock, out-of-stock, overstock) to the Commercial Director.
Identify performance drivers, risks, and growth opportunities; develop data-driven recommendations.
Conduct multi-dimensional business analyses to support strategic planning and decision-making.
Track new product launch performance and provide insights to internal and global stakeholders.
Deliver regular business updates through clear and concise reports and presentations.
Provide ad hoc reporting and analysis to leadership and cross-functional teams.
Partner with Supply Chain on inventory availability, open orders, and stock-status tracking.
Partner with Marketing on account-level activations, sampling, and launch timing.
Support administrative and compliance workflows for independent retailers (e.g., account paperwork, terms acknowledgment, onboarding documentation).
Escalate account risks, opportunities, and account-level trends to the Commercial Director with context, not just raw data.