Sales Manager- Wholesale NA

D.S. & Durga•New York, NY

2d•$85,000 - $110,000

About The Position

D.S. & Durga, a Brooklyn fragrance house known for its unique perfumes, candles, and aromatic products, is seeking a Sales Manager to join their dynamic team. This role is crucial for maintaining and expanding business relationships within department stores, specialty, and independent retailers across North America. The ideal candidate will possess strong experience and knowledge of retailer operations, product requirements, and customer preferences to achieve sales targets and foster partnerships. This position offers exposure to various company departments, providing insight into beauty brand management at a corporate level. Reporting to the Commercial Director, North America, the Sales Manager will be directly accountable for sales targets, forecasting, and account P&L. Success in this role depends on building trusted, high-value relationships with external retail partners and internal cross-functional teams, including Marketing, Finance, Field Sales, and Supply Chain. The Sales Manager will drive the growth of D.S. & Durga's North America wholesale business through strategic account planning, data-driven decision-making, and hands-on relationship management. This role requires a comprehensive understanding of customer and company business objectives to develop cohesive visions, joint business plans, and action plans that deliver agreed-upon results, while also challenging the status quo to uncover new go-to-market opportunities and building widespread support through effective collaboration.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 5 years of experience in account management or sales within the beauty industry.
Demonstrated success meeting or exceeding sales targets and driving sustained business growth.
Exceptional communication and relationship-building skills with both external partners and internal stakeholders.
Strong understanding of the beauty landscape, including market trends, competitive dynamics, and consumer behavior.
Working knowledge of wholesale systems and terminology (NuOrder or similar, sell-in vs. sell-through, weeks of supply, reorder cadence, RTV).
Highly organized with strong analytical, problem-solving, and decision-making skills.
High proficiency in Microsoft Office (Excel, PowerPoint, Word).
Strategic, adaptable, and proactive; able to anticipate challenges and respond effectively in a fast-paced environment.
Collaborative team player with a high degree of flexibility and ownership.
Read, analyze and interpret business, professional, technical or governmental documents.
Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers, customers and the public.
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Compute rate, ratio and percent, and draw and interpret bar graphs.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
MS Office

Responsibilities

In conjunction with the Commercial Director, collect business, point-of-sale, and market trend data and analyze it to determine new business opportunities.
Serve as the day-to-day point of contact for an assigned book of accounts, managing routine buyer communication, order follow-up, and issue resolution.
Proactively work with all internal and external contacts to achieve business goals.
Track and analyze weekly/monthly results to determine progress against plan and identify gaps and opportunities.
Support account budget planning and track investment effectiveness and ROI.
Own order management through NuOrder and other wholesale systems, ensuring accuracy and on-time processing.
Maintain accurate and up-to-date product information across retailer portals and item set-up sheets.
Conduct regular audits to validate SKU attributes, pricing accuracy, and account data.
Manage and maintain pricing lists across domestic partners.
Monitor and analyze sales performance, inventory levels, and market trends using internal and external reporting tools.
Maintain weekly and monthly sell-through (WTD/MTD) tracking by account and door, using the brand's established reporting conventions and NRF 4-5-4 retail calendar.
Monitor weeks of supply and reorder cadence for core and innovation SKUs; flag at-risk doors (low stock, out-of-stock, overstock) to the Commercial Director.
Identify performance drivers, risks, and growth opportunities; develop data-driven recommendations.
Conduct multi-dimensional business analyses to support strategic planning and decision-making.
Track new product launch performance and provide insights to internal and global stakeholders.
Deliver regular business updates through clear and concise reports and presentations.
Provide ad hoc reporting and analysis to leadership and cross-functional teams.
Partner with Supply Chain on inventory availability, open orders, and stock-status tracking; partner with Marketing on account-level activations, sampling, and launch timing.
Support administrative and compliance workflows for independent retailers (e.g., account paperwork, terms acknowledgment, onboarding documentation).
Escalate account risks, opportunities, and account-level trends to the Commercial Director with context, not just raw data.