Sales Manager, Commercial Claims
About The Position
The Sales Manager, Commercial Claims leads, coaches, and develops a team of Commercial Claims Account Managers responsible for acquiring, growing, and retaining revenue within Commercial Property & Casualty insurance carrier accounts. The role is accountable for team sales objectives, strategic account growth, and successful execution across the team's portfolio. The manager also maintains direct engagement with key customer relationships and takes responsibility for assigned accounts during vacancies, transitions, or other business needs. The position calls for a proven sales leader with Commercial P&C insurance experience, knowledge of claims operations and workflows, and the ability to engage effectively with claims leaders and executives. Travel may be required up to 30%.
Requirements
- Proven sales experience and a demonstrated track record of achieving revenue growth and managing strategic customer relationships.
- Commercial Property & Casualty insurance industry experience.
- Previous people leadership experience, including coaching, developing, and managing sales professionals.
- Strong understanding of commercial insurance claims processes, workflows, and operational challenges.
- Ability to build and maintain relationships with insurance carrier executives and key stakeholders.
- Excellent project management, communication, presentation, and analytical skills.
- Ability to travel up to 30% as required.
Nice To Haves
- Experience selling data, analytics, SaaS, workflow, or technology solutions.
- Direct claims experience.
Responsibilities
- Lead, coach, and develop Commercial Claims Account Managers to achieve or exceed revenue, retention, and growth objectives.
- Drive execution of strategic account plans to expand relationships within Commercial Property & Casualty insurance carrier claims organizations.
- Manage sales forecasts, pipeline health, territory planning, and performance metrics for assigned team members.
- Support and participate in customer meetings, sales opportunities, contract negotiations, and executive-level relationship management.
- Manage customer accounts during vacancies, onboarding, territory realignment, or other business needs.
- Partner with team members to identify growth opportunities, expand solution adoption, and increase market penetration within assigned accounts.
- Build and maintain relationships with claims executives, claims operations leaders, innovation teams, SIU leaders, and other key stakeholders.
- Collaborate with Product, Implementation, Sales Support, and Product Solution Specialist teams to deliver customer outcomes.
- Develop and execute talent development plans, succession planning, and ongoing coaching.
- Maintain knowledge of industry trends, customer challenges, competitive solutions, and the evolving commercial claims landscape.
Benefits
- Country-specific benefits are offered; candidates are directed to access benefits specific to their location.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
