Sales Manager - Eastside

Fitness Connection•Charlotte, NC

About The Position

Fitness Connection is seeking a hands-on Sales Manager to lead a club's membership sales function, grow revenue, and develop a high-performing sales team. The manager leads daily sales activity, coaches Fitness Consultants, builds relationships with prospects and members, and creates accountability around results. The role includes personal sales activity and a visible leadership presence, with a focus on helping prospects connect their goals to the value of fitness and membership. The Sales Manager recruits, onboards, trains, coaches, and develops team members; establishes expectations; and delivers feedback, recognition, and performance coaching. The role also supports an engaging club experience, community outreach, promotions, and referrals, while ensuring sales processes, compliance, safety expectations, and operational standards are followed. Responsibilities include accurate reporting and lead follow-up, Manager-on-Duty coverage, opening and closing duties, and communication about business performance. The schedule is flexible to meet club needs and may include early mornings, evenings, holidays, and required weekend shifts. Schedules are planned in advance where possible. Some clubs are open 24 hours. Compensation is commission-based with monthly incentive-pay opportunities; stated total compensation on-target earnings are $54,000–$66,000+.

Requirements

High school diploma or GED.
Prior experience in sales leadership, membership sales, retail sales, hospitality, or another customer-facing leadership role.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Proficiency with Microsoft Office and sales tracking systems.
Ability to travel locally for promotions, marketing events, and community outreach activities as needed.
Proven success meeting or exceeding sales, membership, or revenue goals.
Experience leading sales activity and improving team performance.
Strong consultative selling, prospecting, closing, and follow-up skills.
Experience coaching and developing sales professionals.
Ability to motivate, influence, and hold others accountable.
Strong verbal and written communication skills.
Sound judgment and adaptability in a fast-moving environment.
Ability to address challenges quickly and confidently while maintaining positive relationships.
Ability to manage multiple priorities while maintaining organization and follow-through.
Strong attention to detail and commitment to execution.
Experience using sales metrics, performance data, and reporting tools.
Commitment to compliance, professionalism, and stewardship of company resources.
Ability to stand, walk, sit, bend, reach, and lift up to 50 pounds.

Nice To Haves

College degree.

Responsibilities

Own membership sales performance by translating monthly goals into daily activity, coaching, and accountability.
Coach selling behaviors, reinforce sales processes, and build confidence across the sales team.
Maintain personal sales activity, develop community relationships, and create positive prospect experiences.
Recruit, onboard, train, coach, and develop Fitness Consultants.
Provide ongoing feedback, recognition, and performance coaching; establish expectations and hold team members accountable.
Facilitate sales huddles, role plays, and development activities.
Build team engagement, enthusiasm, accountability, and continuous improvement, and prepare team members for future growth opportunities.
Build relationships with prospects, members, and teammates; help prospects connect their personal goals to fitness and membership.
Address concerns and objections with confidence, empathy, and professionalism.
Support club events and community engagement activities.
Manage sales execution through accurate reporting, lead management, follow-up, and operational consistency.
Uphold company standards, compliance, safety expectations, and established sales processes.
Support club leadership and operations with Manager-on-Duty coverage, opening and closing responsibilities, and communication of business performance.