Sales Manager - Eastside

Fitness Connection•Charlotte, NC

2d•$54,000 - $66,000•Onsite

About The Position

Fitness Connection is seeking a hands-on Sales Manager to lead the club’s membership sales function, develop a high-performing sales team, and drive daily activity that supports membership and revenue growth. The role combines sales performance leadership, team development, and prospect and member engagement. The Sales Manager leads from the front by maintaining personal sales activity, coaching Fitness Consultants in real time, building relationships, and creating accountability around results. The position supports Fitness Connection’s mission of inspiring people to build healthier lives through value-rich experiences. The Sales Manager is responsible for achieving or exceeding membership sales goals, maintaining strong lead follow-up and conversion, developing team skills and career readiness, and ensuring sales processes, compliance, safety, and operational expectations are followed. The role also supports club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and communication of business performance. Compensation is commission-based with a monthly bonus opportunity tied to membership growth, revenue performance, and member experience. Total compensation on-target earnings are $54,000–$66,000+. The role requires a flexible schedule aligned with club needs, including early mornings, evenings, weekends, and some holidays. Some clubs are open 24 hours. Local travel for promotions, marketing events, and community outreach may be required.

Requirements

Proven success meeting or exceeding sales, membership, or revenue goals.
Experience leading sales activity and improving team performance.
Ability to create urgency and maintain focus in a goal-driven environment.
Strong consultative selling, prospecting, closing, and follow-up skills.
Experience coaching and developing sales professionals.
Ability to motivate, influence, and hold others accountable.
Demonstrated success building engagement and improving performance.
Strong commitment to learning, development, and team growth.
Excellent verbal and written communication skills.
Ability to influence decisions and gain commitment from others.
Strong judgment and adaptability in a fast-moving environment.
Ability to address challenges quickly and confidently while maintaining positive relationships.
Ability to manage multiple priorities while maintaining organization and follow-through.
Strong attention to detail and commitment to execution.
Experience using sales metrics, performance data, and reporting tools.
Commitment to compliance, professionalism, and stewardship of company resources.
High school diploma or GED required.
Prior experience in sales leadership, membership sales, retail sales, hospitality, or another customer-facing leadership role.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Proficiency with Microsoft Office and sales tracking systems.
Ability to travel locally for promotions, marketing events, and community outreach activities as needed.

Nice To Haves

College degree preferred.

Responsibilities

Own membership sales performance and translate monthly goals into daily activity, coaching, and accountability.
Develop a high-performing sales culture by coaching effective selling behaviors, reinforcing sales processes, and building team confidence.
Maintain personal sales activity, cultivate community relationships, and create positive prospect experiences that convert interest into membership.
Recruit, onboard, train, coach, and develop Fitness Consultants.
Provide ongoing feedback, recognition, and performance coaching; establish clear expectations and hold team members accountable.
Facilitate sales huddles, role plays, and development activities to strengthen selling skills.
Build an engaged, enthusiastic, accountable team and prepare team members for future growth opportunities.
Build authentic relationships with prospects, members, and teammates, and help prospects connect personal goals with the value of fitness and membership.
Address prospect concerns and objections with confidence, empathy, and professionalism, while ensuring potential-member experiences reflect the company brand and service commitment.
Support club events and community engagement activities that strengthen local awareness and relationships.
Manage sales execution through accurate reporting, lead management, follow-up, and operational consistency.
Maintain compliance, safety expectations, and established sales processes.
Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and communication of business performance.