Sales Manager
Everstory Partners•Lower Paxton Township, PA
•$60,000 - $100,000•Hybrid
About The Position
The Sales Manager at Everstory leads all Sales initiatives and practices. You are tasked with developing our front line Sales Counselors, and driving performance through a customer focused experience. This role will be an empathetic professional that understands the value of providing our families with all options in their time of need.
Requirements
- High School diploma or equivalent.
- 3+ years of sales experience with proven track record, preferably in a B2C industry.
- 1 year of supervisory or management experience.
- Proven leadership ability, excellent customer service, sales and communication skills.
- Ability to supervise, motivate, and train sales personnel; can appropriately handle employee relations and performance issues.
- Capable of developing new and effective methods of increasing sales in a competitive environment.
- Enjoys interacting and collaborating effectively with others in a team atmosphere.
- Well organized with strong time management skills.
- Possesses confidence and professionalism to interact with clients over phone and in person.
- Ability to work with clients one on one & build strong customer relationships.
- Possesses the desire to set your own schedule and ability to work evening and weekend hours.
- Must possess a valid drivers license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
- Able to travel to potential clients homes located anywhere in the geographic region served by the location.
- Able to obtain any relevant professional licensing required within 90 days of employment.
- This position requires availability to work some holidays, evenings and weekends as needed.
Nice To Haves
- Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
- Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Responsibilities
- Collaborating with sales staff to ensure the attainment of sales goals.
- Monitoring production at location and developing the sales team.
- Providing direction in the hiring, promotion, and training of assigned staff, ensuring company policies are followed.
- Ensures the best possible results from presentations to current and potential clients.
- Communicating frequently with all departments to ensure support of location needs.
- Daily evaluations of sales activity in order to provide recommendations and best practices.
- Coordinating employee scheduling to ensure coverage at all times.
Benefits
- Base salary pay with a performance-driven bonus plan tied to cemetery and funeral revenue
- Medical, Dental, Vision, Life, AD&D and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
