Sales Manager - Remote

Lumimeds•Stratton, VT

8d•Remote

About The Position

LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. This is not a "manage the team and send a weekly report" role. We need someone who has been in the trenches — who knows what it feels like to be on the phones, who can coach a rep through a tough objection on a Tuesday afternoon, and who also knows how to read a conversion dashboard and make a call. You'll be leading our inbound and outbound patient conversion team. That means owning performance, owning the pipeline, and building the playbooks that don't exist yet. If you need a polished process handed to you before you can start — this isn't the right fit.

Requirements

4+ years in sales and 2+ years managing a team — and you've personally closed deals, not just managed people who do
You can point to specific conversion rates you've improved and explain exactly how you did it
You've generated or sourced your own leads before — you know what it takes to build pipeline, not just work it
You've built or rebuilt a sales process from scratch — not just inherited one
You understand inbound conversion and outbound prospecting — not just one or the other
You actively use AI tools in your workflow — for coaching, reporting, outreach, or process improvement (not just "I've tried ChatGPT")
Comfortable with ambiguity — you build structure rather than wait for it
Able to work U.S. business hours consistently and communicate clearly in English

Nice To Haves

Background in telehealth, healthtech, SaaS, or DTC is a strong plus
Have only managed but haven't personally sold in years
Can't speak to specific numbers — conversion rates, pipeline value, lead sources
Need a fully built system before you can perform
Manage through motivation only — no metrics, no accountability conversations
Prefer corporate pace, formal hierarchy, or long approval cycles
Have only managed in-person teams and have never worked fully remote

Responsibilities

Lead and coach a remote team of Sales Representatives — set daily, weekly, and monthly KPIs and hold people to them with support, not just pressure
Dig into where leads are dropping off — improve inbound conversion rates and outbound reactivation, and know the numbers well enough to know what to fix
Build the sales process as you go — write scripts, refine messaging, review call recordings, and give reps real, specific feedback
Maintain clean pipeline discipline, forecast accurately, and work closely with marketing and ops to make sure the leads coming in are worth working