Sales Manager, Stripe Crypto Existing Business

Stripe•San Francisco, CA
•Onsite

About The Position

Stripe’s Account Management (Grower AE) team within Stripe Crypto focuses on growing, retaining, and expanding key customers across Bridge, Stripe, and Privy. Its Scaled Account Management team drives measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and cross-functional collaboration. The Sales Manager for Stripe Crypto’s existing business leads a team of Account Executives who grow relationships with scaled and mid-market customers. The manager coaches the team to understand customer needs, expand product adoption, and build lasting partnerships; owns growth and retention performance; and works with Stripe Crypto leadership to shape the long-term existing-business sales strategy. The role also engages directly with strategic, high-growth accounts and brings customer feedback into product and customer-experience decisions. The role requires working from the SSF or NYC office in line with the return-to-office policy.

Requirements

  • 6+ years of relevant sales experience.
  • 2+ years of experience leading a team of quota-carrying sales professionals.
  • Proven track record of driving revenue growth through expansion and retention within an existing customer base.
  • Demonstrated ability to hire, develop, and manage high-performing sales teams.
  • Strong executive presence and ability to build and maintain relationships with senior customer stakeholders.
  • Comfort working with technical products and ability to translate complex concepts into business outcomes.
  • Product Sales AEs must have been in their current role for a minimum of 24 months at the time of application.

Nice To Haves

  • Experience working in a growth-stage web3 or payments company.
  • Track record of managing complex sales cycles and driving multi-product adoption.
  • Experience managing teams in a fast-moving environment.
  • Familiarity with the payments, fintech, or digital assets industry and related customer needs.

Responsibilities

  • Lead, coach, and grow a team of Account Executives focused on revenue growth from existing Stripe Crypto customers in the scaled and mid-market segment.
  • Own performance against growth and retention targets, including payment volume expansion, cross-selling, product adoption, and renewals.
  • Partner with Stripe Crypto leadership to build and refine the long-term strategy for existing-business sales.
  • Support Account Executives in developing consultative, solution-oriented approaches that expand customer adoption of Stripe products and services.
  • Foster an inclusive, high-performing team culture emphasizing learning, ownership, and measurable impact.
  • Collaborate with Product, Marketing, Compliance, and other teams to improve customer experience and retention.
  • Advocate for customer needs and feedback to inform Stripe’s product roadmap and strategy.
  • Engage directly with strategic, high-growth accounts, including executive-level stakeholders, to build lasting partnerships and drive long-term value.
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