Sales Manager

Donohoe Hospitality Services

47d•$60,000 - $65,000

About The Position

The Sales Manager plays a key role in driving revenue and building lasting relationships for Holiday Inn Washington DC National Mall. This position is responsible for generating guest room and meeting space bookings by identifying new business opportunities, developing strong client relationships, and promoting the hotel's services and amenities. The Sales Manager serves as a trusted partner to clients throughout the sales process—from the first conversation to the successful completion of their stay or event—while collaborating with hotel teams to deliver exceptional guest experiences. This is an exciting opportunity for a motivated and relationship-driven sales professional who enjoys connecting with people, growing business, and contributing to a dynamic hospitality environment.

Requirements

Previous sales experience required.
Excellent interpersonal, written, and verbal communication skills.
Strong relationship-building and client service skills.
Highly organized with strong attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong negotiation and problem-solving abilities.
Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Nice To Haves

Hotel sales or hospitality industry experience preferred.
Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred but not required.

Responsibilities

Identify and qualify incoming leads and sales inquiries.
Prospect and develop new business opportunities within assigned market segments.
Build and maintain strong relationships with new and existing clients.
Conduct sales calls, site tours, and client meetings to showcase the hotel's facilities and services.
Maintain accurate client account files, sales records, and booking histories.
Track top and target accounts using established sales systems and trace procedures.
Work closely with rooms, catering, conference services, and banquet teams to ensure seamless execution of group bookings and events.
Maintain strong knowledge of hotel facilities, services, and nearby attractions, such as the National Mall and the Washington Monument, to effectively promote the property.
Meet and exceed established revenue and proactive sales goals.
Prepare and submit weekly and monthly sales activity reports.
Participate in weekly sales and marketing meetings.
Assist with promotions and initiatives targeting specific market segments.
Represent the hotel at industry events, tradeshows, and networking functions.
Follow all company policies, procedures, and standards outlined in the employee handbook.