Sales Manager (Part Time)

Carters Inc.•Fort Wayne, IN

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will foster an inclusive environment, build product and brand knowledge, support the store team, and help deliver a consistent customer experience. The role includes leadership and supervisory duties, coaching team members, addressing customer concerns, and supporting sales and operational results.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Availability that may include days, nights, weekends, and holidays as scheduled.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become an expert in Carter’s brands and products to help families navigate sizes from preemie to 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which offers the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, training, and development programs.
  • Development opportunities to grow in the current role and beyond.
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