Sales Manager-Fifth Ave

RichemontNew York, NY
$140,000 - $150,000Onsite

About The Position

A High Jewelry Maison with a strong heritage is seeking a talented Sales Manager to join their team. This role is responsible for elevating client experiences, nurturing client relationships, and providing solutions to client needs. The ideal candidate will be a leader in the boutique, embodying the company's values and acting as an ambassador for the Maison. This position offers a career path with opportunities for employee development and internal mobility within the Richemont Group.

Requirements

  • Bachelor’s degree
  • 4-5 years of experience in a luxury retail environment
  • Prior supervisory experience
  • Ability to motivate teams
  • Ability to quickly resolve sales-related issues
  • Strong selling and closing skills
  • Proficiency in Excel and Word
  • Comfortable with travel
  • Strong networking abilities, particularly with high-profile events
  • Excellent communication skills
  • Excellent problem-solving skills
  • Excellent interpersonal skills
  • Valid work authorization for employment in the USA

Nice To Haves

  • Fluency in a foreign language relevant to the market

Responsibilities

  • Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
  • Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
  • Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
  • Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
  • Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
  • Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • Flexible spending accounts
  • Life insurance
  • Disability benefits
  • 401(k) with employer match
  • Paid time off
  • Wellness reimbursement benefit
  • Employee assistance program
  • Volunteer days off
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