Sales Manager
About The Position
The Small Group & Business Travel Sales Manager is responsible for generating revenue through the solicitation and development of Business Travel (BT), SMERF, Small Group, and Catering business. This position will focus on all non-Entertainment group opportunities requiring 20 guestrooms or fewer, negotiated corporate accounts, local business travel, and stand-alone catering events. The ideal candidate is a proactive and results-driven sales professional who excels at prospecting, relationship building, and converting opportunities across multiple revenue streams, including guestrooms, meeting space, and catering revenue.
Requirements
- Minimum 2 years of hotel sales management experience.
- Strong prospecting and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to take ownership of issues and work to ensure resolution.
- Ability to learn quickly and adapt to the Loren’s unique culture.
- Strong verbal and written communication skills in English.
- Ability to work independently and to partner with others to promote an environment of teamwork.
Nice To Haves
- Previous luxury hotel experience strongly preferred.
- Bachelor’s degree preferred.
Responsibilities
- Develop and grow Business Travel (BT) accounts and negotiated corporate partnerships to increase midweek occupancy and hotel revenue.
- Solicit and manage all non-Entertainment group opportunities requiring 20 guestrooms or fewer.
- Prospect and secure SMERF business opportunities, including social, military, educational, religious, and fraternal organizations.
- Generate stand-alone catering revenue through corporate, social, nonprofit, and community event sales.
- Drive total hotel revenue by selling guestrooms, meeting space, banquet facilities, and catering services.
- Conduct outside sales calls, networking events, site inspections, and prospecting activities to generate new business opportunities.
- Lead the sales process from inquiry through contract execution, including proposal development, presentations, negotiations, and closing.
- Partner closely with Conference Services, Operations, Revenue Management, and Food & Beverage teams to ensure successful event execution and guest satisfaction.
- Maintain an active sales pipeline and consistently achieve established room night, revenue, and catering goals.
- Identify opportunities to convert catering clients into room-producing business and room-producing clients into catering opportunities.
- Attend trade shows, community events, and industry functions to increase awareness of the hotel and generate new business leads.
- Maintain accurate account information, activity reports, contracts, and correspondence in Delphi and other hotel systems.
- Participate in daily business review meetings, weekly sales strategy discussions, and forecasting sessions.
- Stay informed on market trends, competitor activity, and customer needs to identify new revenue opportunities.
- All other duties as assigned, requested, or deemed necessary by leadership.
Benefits
- Participation in 401(k) with company match of up to 4%
- Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
- Paid PTO
- Paid Holidays
- Paid Maternity/Paternity Leave
- Employee Assistance Program
- Complimentary Employee Meal
- Complimentary Bus Passes
- 50% off Dining in Nido
- Recognition Programs, Incentives and Celebrations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
