Sales Manager (Part Time)

Carter's•San Jose, CA

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for every stage of their parenting journey. You will foster a welcoming, inclusive environment, develop product knowledge for yourself and the team, deliver a consistent customer experience, and coach team members to succeed. You will also lead an assigned business focus area and perform Leader on Duty supervisory responsibilities. The position pays $20.75–$24.75 per hour, based on experience and location.

Requirements

  • High school diploma or GED.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficiency with computers and technology, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive, solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become an expert in Carter’s brands and products to help families find items from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Plan and follow through on an assigned business focus area.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond promptly and appropriately to customer concerns.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to fit employees’ lives.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development opportunities.
  • Development programs to support growth in the current role and beyond.
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