Sales Manager at Renaissance Westerville Hotel
About The Position
We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self-starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning—and referring others. As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post-event follow‑up. Your work will directly influence our hotel’s continued success and reputation as a leading property in the Renaissance brand.
Requirements
- A confident relationship builder who anticipates client needs before they arise
- A strong communicator with an eye for detail
- Highly organized, proactive, and self‑motivated
- Passionate about hospitality, sales, and creating memorable guest experiences
- Comfortable balancing multiple projects in a fast‑paced environment
- Curious, growth‑oriented, and eager to take ownership of your professional development
Responsibilities
- Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships.
- Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach.
- Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing.
- Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
- Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals.
- Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics.
- Meet and exceed individual sales activity and revenue targets.
- Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making.
- Participate in team meetings, trainings, and collaborative initiatives to support department success.
- Embody an entrepreneurial spirit—identifying opportunities, making sound decisions, and always working in the best interest of the property.
Benefits
- Medical, Dental, and Vision Insurance
- Complimentary Life Insurance
- Short‑Term Disability
- Teladoc virtual healthcare
- Benefits available Day 7 for all Managers
- PTO available starting Day 1
- PTO accrues every hour worked
- No separate sick bank—use your PTO as you need it
- 401(k) with company match
- Travel discounts across all Concord hotels
- Marriott Explore Rate travel benefits globally
- Employee, family, and friends‑and‑family discounted rates
- Access to a nationwide network of hospitality professionals
- Career advancement opportunities across the Concord portfolio
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
