PM Lead Valet Attendant at The Renaissance Pittsburgh Hotel

Sage Hospitality•Pittsburgh, PA

4d•Onsite

About The Position

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is seeking a PM Lead Valet Attendant to join their team. This role provides valet services to hotel guests, ensuring their satisfaction and comfort by promptly and courteously responding to their requests. The hotel is undergoing a significant refresh, and this is an exciting opportunity to be part of that journey. The ideal candidate will have attention to detail, empathy, and multi-tasking abilities.

Requirements

High School diploma or equivalent
General knowledge of basic customer service skills
Fluent in oral and written English.
Knowledge of local establishments, businesses and the surrounding community in general.
Able to drive automatic and manual vehicles.
Valid driver’s license.
Driving record that meets the needs of our insurance carrier.

Nice To Haves

Experience in a similar role

Responsibilities

Meet and greet all guests in all forms of transportation arriving at the hotel.
Assist guests with retrieving their luggage from vehicles.
Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
Assist Doorman in escorting guests and luggage into the lobby for registration.
Explain valet parking procedures and fees.
Give proper directions to registration area for check-in.
Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
Drive vehicles in a safe and efficient manner.
Give general directions and information.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
All other duties as assigned, requested or deemed necessary by management.