Sales Manager, (Market or Segment)

Montage International•Newport Beach, CA

6d•$75,000 - $80,000•Onsite

About The Position

Montage International is seeking a passionate and driven Sales Manager for The Elwood Social Club at Newport Beach. This role is crucial in creating and maintaining the member base through outreach, community involvement, partnerships, and creative programming. The Sales Manager will be responsible for the entire member lifecycle, from application and processing to onboarding, and will proactively solicit new memberships to meet revenue goals. This position requires a strong understanding of the market, competitors, and industry trends, as well as the ability to develop effective sales plans and manage relationships with internal and external stakeholders. A key aspect of this role is bringing presence and personality to members by connecting them with their community and creating, hosting, and executing member moments and activations. The Sales Manager will also be involved in financial forecasting and budget management for the Pendry Social Club.

Requirements

Demonstrates strong leadership skills.
Strong knowledge of culture, trends, entertainment, arts, and overall community presence.
Works in a highly organized manner.
Ability to adhere to strict deadlines.
Ability to effectively communicate and provide directions in a clear, concise, and professional manner in both verbal and written form.
Ability to coordinate and multitask.
Ability to perform other duties as required.
Previous sales and operations experience.
Ability to work independently.
Professional appearance & demeanor.
Strong client/guest service skills.
Ability to portray The Elwood Club and Pendry Newport Beach hotel as the unique asset that it is.
Ability to make verbal and written presentations to both large and small groups.
Knowledge of (high-end) industry publications, general marketing and public relations skills.
Minimum 2+ years in leadership roles.
Minimum 3+ years of hospitality or private clubs (Front Desk Operations) preferred.
An innate understanding and demonstrated ability with high-touch and consistent customer service.
Individuals with diverse educational and training backgrounds.
Experience or an interest in luxury hospitality and/or creative or experiential businesses is encouraged.

Responsibilities

Create and maintain the member base of The Elwood Social Club through outreach, community involvement, partnerships, and creative programming.
Manage the intake of all Pendry Social Club members from application, processing, and onboarding.
Proactively solicit for new membership base to meet/exceed revenue goals.
Prepare and respond to all correspondence with potential members in a timely manner.
Prospect for new members by creating awareness of The Elwood Social Club, attending strategic local events and networking opportunities.
Partner with internal counterparts to effectively manage all business opportunities.
Develop effective sales plans and actions.
Understand the overall market, including competitors’ strengths and weaknesses, economic/industry trends, supply and demand, and know how to sell against them.
Manage and develop relationships with key internal and external stakeholders.
Maintain brand standards of Pendry Social Club through daily practices and ongoing efforts.
Assist in all financial forecasting and budgets on all things Pendry Social Club.
Create, host, and execute member moments and activations including but not limited to: Entertainment, Surprise and Delights, Member Happy Hours, and Holiday celebrations.
Manage relationships with potential members and ensure that all information/history in Peoplevine is current and accurate.
Audit / Review Occupancy reports.
Generate accurate house reports via data base management.
Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
Provide excellent customer sales service to grow share of the account.
Execute the brand’s Customer Service Standards and property’s Brand Standards through the sales process.
Work to achieve annual budgetary goals with respect to membership base and revenue.
Achieve monthly and annual quotas.