Sales Manager - The Monarch Hotel

SBE Restaurant Group LLC • New Orleans, LA

2h • $65,000 - $70,000 • Onsite

About The Position

The Sales Manager is responsible for driving hotel room revenue and event space bookings at The Monarch Hotel New Orleans. This individual will lead proactive sales efforts across transient, group, and corporate segments, develop strategic partnerships within the local and national market, and represent The Monarch at key industry events and trade shows. The Sales Manager will work closely with the General Manager and the HQ Hotels & Residences corporate team to achieve revenue targets and elevate the property’s market position.

Requirements

• Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field preferred.
• Minimum 3–5 years of hotel sales experience, with a demonstrated track record of meeting or exceeding revenue targets.
• Experience in boutique, lifestyle, or luxury hotel environments strongly preferred.
• Prior experience with group sales, corporate account management, and private event sales required.
• Familiarity with New Orleans’ hospitality market is a significant advantage.
• Function as an ambassador of the company and always maintain a professional appearance.
• Ability to stand or sit for extended periods
• Capable of handling stressful situations calmly
• Reliable, punctual, and trustworthy

Nice To Haves

• Familiarity with New Orleans’ hospitality market is a significant advantage.

Responsibilities

• Develop and execute a comprehensive sales strategy to drive transient, group, and corporate room revenue in line with the Annual Operating Plan (AOP) targets.
• Solicit and manage accounts across key market segments including corporate travel, SMERF (Social, Military, Educational, Religious, Fraternal), leisure, and consortia.
• Conduct proactive outreach including outside sales calls, site visits, and client entertainment to generate new business and grow existing accounts.
• Negotiate room rates, group contracts, and preferred corporate agreements within approved rate parameters.
• Partner with the revenue management function to optimize ADR, occupancy, and RevPAR performance.
• Monitor competitive set pricing and market demand, recommending rate and package strategies accordingly.
• Manage all group room blocks from inquiry through pickup, coordinating with front office and operations teams on rooming lists, attrition, and cutoff dates.
• Serve as the primary sales contact for all private events, social functions, buyouts, and meeting room bookings at The Monarch.
• Respond promptly to all inbound event inquiries and develop customized proposals, BEOs, and event contracts.
• Conduct property tours and site visits for prospective event clients, showcasing venue capabilities and driving conversion.
• Coordinate event logistics with the operations team to ensure seamless execution and guest satisfaction.
• Build and maintain a pipeline of event leads through targeted local market outreach, networking, and partnerships with event planners and DMCs.
• Support the development and ongoing refinement of event sales kits, catering menus, and collateral.
• Track event revenue, deposits, final payments, and contract compliance in coordination with the finance team.
• Develop and maintain strong, long-term relationships with corporate accounts, travel agents, OTA market managers, wedding planners, and event professionals.
• Input and maintain accurate account and contact records in the property management and sales systems.
• Conduct regular account review calls and in-person meetings to retain and grow key accounts.
• Represent The Monarch Hotel at local and regional networking events, trade shows, bridal expos, and industry conferences.
• Collaborate with the HQ Hotels corporate sales team on national accounts and chain-wide initiatives.
• Maintain all sales files, contracts, and correspondence in an organized and audit-ready format.
• Prepare and submit weekly sales activity reports, booking pace reports, and pipeline summaries to the General Manager.
• Manage the property’s group and event calendaring system including holds, tentatives, confirmations, and release dates.
• Track and report on sales performance versus budget, including room nights, ADR, and event revenue.
• Monitor inbound sales leads and respond within established service level timeframes.
• Prepare and distribute sales packages, rate proposals, and contract documentation.
• Partner with the sbe/HQ marketing team to align sales initiatives with brand campaigns, seasonal promotions, and digital content strategy.
• Provide input on property-level promotional offers, packages, and special event programming to support occupancy and revenue goals.
• Support on-property photo and video shoots as needed to ensure sales collateral reflects current brand standards.
• Identify and develop relationships with local media, tourism boards, and destination marketing organizations (DMOs) to enhance property visibility.

Benefits

• Competitive base salary plus incentive compensation tied to revenue performance.
• Comprehensive healthcare benefits and wellness perks across the sbe family of brands.
• Opportunities for career growth and advancement within HQ Hotels & Residences and the broader sbe portfolio.
• Learning and development resources to support your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level