Sales Manager

Planet HondaTilton, NH
Onsite

About The Position

Are you a highly organized and detail-oriented individual with a passion for the automotive industry? We are currently seeking a Sales Manager to join our dynamic team at our Tilton NH Honda Dealership. As the Sales Manager, you will play a vital role in ensuring the smooth and efficient operation of our dealership's administrative and sales processes while providing a superior Customer Experience.

Requirements

  • High school diploma or equivalent; additional education in business administration is a plus.
  • Proven experience in a customer service or administrative role, preferably within the automotive industry.
  • Exceptional organizational skills with the ability to handle multiple tasks and prioritize accordingly.
  • Strong attention to detail and accuracy in handling paperwork and customer records.
  • Excellent interpersonal and communication skills to effectively interact with customers and team members.
  • Proficient computer skills, including MS Office Suite and experience with dealership management systems.
  • A positive attitude, professional demeanor, and a passion for delivering exceptional customer service.

Nice To Haves

  • additional education in business administration is a plus.

Responsibilities

  • Manage the front desk activities, including greeting customers, answering phone calls, and directing inquiries to the appropriate departments.
  • Oversee the administrative tasks such as maintaining customer records, preparing sales documentation, and ensuring accuracy of paperwork.
  • Collaborate with the sales team to coordinate vehicle deliveries, handle trade-in vehicles, and process financing and leasing paperwork.
  • Assist customers with inquiries, provide product information, and guide them through the car purchasing process.
  • Maintain a professional and welcoming environment at the sales desk, ensuring customer satisfaction and building positive relationships.
  • Monitor inventory levels, track vehicle sales, and assist in maintaining accurate records of vehicle transactions.
  • Continue to increase business and gross by actively ensuring all processes are being done every time, every day.
  • Work closely with other departments, including finance, service, and parts, to ensure seamless coordination, training, and customer service.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
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