Sales Manager (Part Time)

Carters Inc. • Tyler, TX

1d

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will foster an inclusive environment, develop product and brand expertise, and support the store team by modeling service standards and coaching others.

The role includes leading an assigned business focus area, serving as Leader on Duty, responding to customer concerns, using customer feedback to improve results, and supporting customer loyalty and asset protection. Carter’s describes its culture as caring, team-oriented, flexible, and focused on growth, with training and development opportunities for employees.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in Carter’s brands and products to help families navigate sizes from preemie through size 14.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching team members.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team’s asset protection efforts through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development opportunities.
• Training and development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED