Sales Manager (SMB)

Scribe•San Francisco, CA

3d•$220,000 - $250,000•Hybrid

About The Position

This role sits at the center of Scribe’s high-velocity growth engine. As the SMB Sales Manager you’ll lead a team of Account Executives focused on closing a high volume of new business while expanding product-led inbound demand into revenue. Your leadership will directly impact pipeline conversion, sales velocity, and scalable process development as we continue to grow Scribe’s massive SMB customer base. As Sales Manager, CML/SMB at Scribe, you will lead and develop a high-performing, fast-paced team responsible for converting inbound demand and outbound opportunities into new SMB customers. This is a hands-on leadership role for someone who thrives in a high-velocity, metrics-driven environment, loves coaching in real-time, and knows how to build repeatable, efficient sales motions at scale. You’ll manage a team of SMB Account Executives selling into small and mid-sized businesses ( <1,000 employees), where success depends on speed, sharp qualification, and consistent execution across a high-volume funnel. Your focus will be on: Driving pipeline conversion and deal velocity Building repeatable playbooks for PLG-assisted sales Coaching reps on discovery, demo efficiency, and closing discipline Ensuring forecast accuracy across a high-activity environment You’ll partner closely with Marketing, Growth, RevOps, Product, and Enablement to optimize lead flow, improve conversion rates, and continuously refine the SMB sales motion.

Requirements

2-4 years of experience leading an SMB/Commercial Sales team, including direct people management of at least 7 AE’s and hiring in a high-growth environment
A track record of managing reps closing $10K–$50K ARR deals with 30–60 day sales cycles
Strong experience operating in a high-volume, fast-paced sales environment (PLG or inbound-led preferred)
Expert in pipeline management, conversion metrics, and activity-based forecasting
A coaching style focused on efficiency, speed, and consistency across many deals
The ability to grow early career sellers into high performance promotion paths.
Comfort working cross-functionally to improve lead quality, routing, and funnel efficiency

Nice To Haves

Highly hands-on, regularly in the trenches with your team reviewing calls and deals
Energized by fast cycles, quick wins, and iterative improvement
Skilled at balancing volume + quality
A builder who enjoys creating scalable systems, not just closing individual deals

Responsibilities

Lead and develop a high-performing, fast-paced team responsible for converting inbound demand and outbound opportunities into new SMB customers.
Manage a team of SMB Account Executives selling into small and mid-sized businesses (<1,000 employees).
Drive pipeline conversion and deal velocity.
Build repeatable playbooks for PLG-assisted sales.
Coach reps on discovery, demo efficiency, and closing discipline.
Ensure forecast accuracy across a high-activity environment.
Partner closely with Marketing, Growth, RevOps, Product, and Enablement to optimize lead flow, improve conversion rates, and continuously refine the SMB sales motion.