Sales Manager, Medicare
About The Position
A subsidiary of Centerfield, QuoteManage (QM) is a national Medicare telesales brokerage firm seeking a Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents. In this role, you will lead a team of 25+ Medicare sales agents responsible for converting inbound consumer demand into enrollments across health, prescription drug, vision, and dental plans. You will own your team’s ability to effectively convert a high volume of inbound calls into successful enrollments. Success in this role is defined by your ability to drive conversion rates, coach agents in real time, and maximize revenue performance—especially during the high-stakes Annual Enrollment Period (AEP). You will ensure agents consistently capitalize on live call opportunities, overcome objections, and deliver a high-quality consumer experience. QuoteManage operates in a performance-driven, incentive-heavy environment, and you will play a key role in reinforcing a culture built on accountability, competition, and results—supported by AEP-driven commissions, daily spiffs, and ongoing promotional incentives. At the end of the day, we want every agent to be successful and proud to be part of the QuoteManage team.
Requirements
- 2+ years managing Medicare sales teams in a call center or telesales environment
- Experience managing 15–25+ agents with direct accountability for performance metrics
- Deep knowledge of Medicare Advantage, Supplement, and Part D products
- Proven success in a high-volume inbound sales environment
- Experience leading teams through Annual Enrollment Period (AEP)
- Must have reliable high-speed internet
- Must reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah.
Nice To Haves
- Background in brokerages or telesales organizations (e.g., SelectQuote, GoHealth, eHealth, Assurance IQ, etc.)
- Strong familiarity with dialers and CRM systems (Salesforce, Five9, NICE, etc.)
- Demonstrated ability to coach in real time and improve conversion rates
Responsibilities
- Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation
- Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments
- Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion
- Own team performance metrics, including conversion rate, talk time, and lead utilization
- Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand
- Lead and engage a mixed workforce model, driving consistency, retention, and output
- Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices
- Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization
- Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement
Benefits
- Competitive total compensation, including commission
- Extensive training programs and learning resources
- Generous PTO and holiday schedule
- Industry-leading medical, dental, and vision plans
- 401(k) company match plan – fully vested on day 1
- Award-winning culture & team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we promote from within!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
