Sales Manager, Inside Sales

PartsSource • Charlotte, NC

11d • Hybrid

About The Position

PartsSource is seeking a Sales Manager, Inside Sales to lead and develop a high-performing inside sales team supporting multiple healthcare end markets including ambulatory care, acute care, life science, and government (federal and state). In this role, you'll own the day-to-day leadership, coaching, and operational excellence of the inside sales organization. You'll drive revenue growth through strategic team development, support the rollout of revenue optimization initiatives, and partner across the business to remove barriers and scale our sales effectiveness. This is a pivotal role for someone who thrives in a fast-paced, collaborative environment where you can directly impact both team performance and organizational success.

Requirements

• 5+ years of inside sales experience, preferably leading or supporting inside sales teams in the healthcare, equipment maintenance, or B2B software space.
• Demonstrated success managing and developing sales teams to achieve new bookings, renewal, and growth objectives while driving consistent performance.
• Strong understanding of healthcare market dynamics, including ambulatory, acute, life science, and government sectors operations, purchasing processes, and regulatory environment.
• Proven ability to analyze sales data, identify trends, and make data-driven decisions that drive performance improvements.
• Excellent communication and presentation skills; ability to articulate complex solutions to diverse audiences and build consensus.
• Strong negotiation, problem-solving, and relationship-building capabilities with a customer-centric mindset.
• Ability to operate effectively in a complex, matrixed environment and influence across functions without direct authority.
• Bachelor's degree in business, healthcare administration, sales, or related field.
• Legal authorization to work in the U.S. is required.

Nice To Haves

• Experience in equipment maintenance, biomedical, or mission-critical equipment sales or support.
• Familiarity with healthcare IT platforms, SaaS models, or digital transformation initiatives.
• Experience with revenue operations, sales analytics tools, or CRM systems (Salesforce, HubSpot, or similar).
• Leadership experience supporting multiple end markets or geographies simultaneously.
• Background working with government or federal healthcare agencies.

Responsibilities

• Build and lead a high-performing inside sales team, providing clear expectations, regular coaching, and support for professional development and individual success.
• Conduct daily standups, one-on-ones, call reviews, and performance reviews to ensure alignment on targets, track progress, and identify development opportunities.
• Coach inside sales professionals on consultative selling techniques, Salesforce and opportunity management rigor, healthcare market dynamics, effective discovery, and solution positioning.
• Foster accountability and ownership within the team while maintaining a positive, inclusive, and collaborative culture.
• Develop and execute a comprehensive inside sales strategy aligned with organizational goals for the assigned end markets (ambulatory, acute, life science, government).
• Drive new bookings growth and renewal performance through proactive pipeline management, opportunity prioritization, and strategic account planning across all end markets.
• Partner with the sales leadership team to implement revenue optimization initiatives (RevIO rollout, process improvements) and track adoption and impact.
• Collaborate with End Market VPs and Directors to develop and execute strategies that drive sales performance and business growth.
• Support pricing, escalation, and customer solution discussions; partner with product, delivery, and pricing teams to address customer needs effectively.
• Coordinate cross-functional efforts to ensure seamless customer experience and timely resolution of sales and operational issues.
• Collaborate with marketing and sales enablement to develop and deploy training, collateral, and resources that equip the team with market knowledge and competitive positioning.
• Maintain robust forecasting, pipeline tracking, and reporting mechanisms; provide regular insights and updates to leadership to inform strategic decision-making.
• Stay abreast of ambulatory, acute, life science, and government sectors. industry trends, competitive landscape, and emerging opportunities within assigned end markets.
• Cultivate relationships with key stakeholders and decision-makers in ambulatory, acute, life science, and government sectors.
• Identify and pursue new business opportunities, strategic partnerships, and market expansion initiatives.
• Ensure compliance with industry regulations, company policies, ethical standards, and data security requirements in all sales activities.

Benefits

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level