Inside Sales Manager
About The Position
The Inside Sales Manager will be responsible for coordinating sales planning, managing the inside sales team, deploying processes and systems, and training and developing the team to meet the goals and objectives of Combined Metals. This role requires a strong understanding of sales operations, team leadership, and process optimization. The manager will also be responsible for developing and administering KPIs, dashboards, and sales business intelligence, as well as providing ad hoc sales performance reporting and analysis. Visiting customers as necessary to strengthen and protect business relationships is also a key part of the role.
Requirements
- 5+ years’ experience developing and leading inside sales function/team
- Bachelor’s degree or equivalent combination of education and work experience
- Strong ability to influence others and driving the achievement of assigned KPIs
- Expert proficiency in CRM tool(s)
- Strong knowledge of Microsoft Office Suite including Excel, Power Point, and Word
- Able to interface with end users, customers and partners comfortably and naturally
Nice To Haves
- Understanding of the metals market in which the divisions operate, including our business/industry and our competitors
Responsibilities
- Develop/administer KPIs, dashboards and sales business intelligence
- Provide ad hoc sales performance reporting and analysis
- Provide data on sales deficiencies, process bottlenecks and performance inconsistencies
- Provide sales productivity and capacity analysis that ties into headcount & budgets
- Manage inside sales team and establish processes and organizational strategy sales
- Provide oversight including mentoring, coaching, skills development, bonus plans, etc.
- Support implementation of targets and quotas by segment, geography and/or products
- Provide performance data to assist with the management and administration of sales.
- Visit customers as necessary to strengthen and protect business relationships.
- Support the development of systems and processes to optimize sales function
- Conduct process and value stream mapping to improve efficiency and effectiveness
- Support the leveraging commercial information to improve market development, pricing
- Provide training to support process implementation and employee development
- Provide development and growth plans for employees focusing on knowledge and skills.
- Other duties as assigned to meet the goals and objectives of Combined Metals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
