Sales Manager In House (Japanese-Speaking)

Hilton Grand Vacations • Honolulu, HI

3h

About The Position

The Sales Manager In House (Japanese-Speaking) at Hilton Grand Vacations assists Sales Executives with sales presentation strategy, guest questions, and the sales closing process. The role supports timeshare sales performance and customer service while helping maintain the branded HGVC culture and standards.

The Sales Manager assists the sales management team in closing timeshare sales and generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume. The position also supervises the sales line by training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. The role requires a professional and personal image that upholds HGVC standards of integrity, quality, and customer service.

The Honolulu Sales Department operates seven days per week, including weekends and holidays. After training, a five-day work week will be assigned based on business needs. Candidates must be able to work a flexible schedule, including evenings, weekends, and holidays, and must be fluent in Japanese and proficient in English across reading, writing, and speaking.

Requirements

• At least 2 years of proven success in timeshare sales.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Valid Hawaii real estate license.
• Demonstrated ability to act professionally and communicate clearly with internal and external customers.
• High school diploma or GED.
• Fluency in Japanese and proficiency in English in reading, writing, and speaking.

Nice To Haves

• At least 2 years of experience mentoring, coaching, or supervising team members.
• Previous Sales Lead/TO experience within timeshare.
• BA/BS/bachelor's degree.

Responsibilities

• Assist Sales Executives with sales presentation strategy, guest questions, and the sales closing process.
• Assist the sales management team in closing timeshare sales and generating maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
• Supervise the sales line through training, modeling, and reinforcing effective sales and customer service practices, behaviors, and results.
• Promote and support all aspects of the branded HGVC culture.
• Maintain a professional and personal image that upholds HGVC standards of integrity, quality, and service to customers.

Benefits

• Medical, dental, and vision insurance from Day One.
• 401(k) plan with company match.
• Life insurance.
• Company stock purchase program.
• Discount travel programs.
• Generous paid time off program.
• Paid sick days.
• Team Member recognition and learning and advancement opportunities.
• Hourly pay of $18, plus commission and bonuses governed by a compensation plan; targeted annual earnings of $200,000, with some Team Members earning more based on individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED