Sales & Management Intern

Summit Mall•Fairlawn, OH
•Onsite

About The Position

The Sales and Management Intern supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The Intern works closely with the Store Manager to learn how Buckle’s retail business operates and what is required to succeed in management. The internship includes completing specified sections of the Buckle Management Manual, submitting weekly reports and progress updates to the Area Manager and District Manager, and managing a product category by setting sales goals, educating Teammates, and tracking results. Interns also develop recruiting, merchandising, and leadership skills, participate in monthly conference calls, and take responsibility for all internship assignments. This role has no supervisory responsibilities.

Requirements

  • Be pursuing a Bachelor's degree from a four-year college or university in a relevant field of study.
  • No prior experience or training is necessary.
  • Interested in a long-term commitment with Buckle.
  • Able to perform the essential functions, with reasonable accommodations where applicable, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.
  • No visa sponsorship is available.

Responsibilities

  • Greet Guests, provide service, answer questions, recommend and locate merchandise, and help Guests try on or fit merchandise.
  • Demonstrate product knowledge and sales education, share information with Teammates, and stay informed about products, promotions, payment and exchange policies, and security practices.
  • Work toward personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide and support Guest loyalty and business-building activities.
  • Build Guest relationships and provide service throughout the store, including the sales floor, fitting rooms, and register area.
  • Support recruiting by identifying opportunities and using Jobs & Careers cards, email referrals, and Teammate Recommend.
  • Present merchandise to maximize sales, maintain product knowledge, contribute product feedback, and keep the sales floor sized and new freight displayed appropriately.
  • Perform register and cash-handling duties, including opening and closing registers, balancing drawers, and making deposits.
  • Follow Loss Prevention procedures, recognize security risks and theft, and perform daily bag and purse checks as required by guidelines.
  • Handle freight, re-merchandise, prepare displays, complete markdowns and transfers, and maintain a clean, organized, shoppable store.
  • Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to the appropriate leaders or Human Resources in a timely, confidential manner.
  • Complete Teammate Orientation and designated sections of the Buckle Management Manual.
  • Provide weekly reports and progress updates to the Area Manager and District Manager.
  • Manage a product category by setting sales goals, educating Teammates, and tracking results; use Performance Tracker to track a department or company tool and help motivate the team.
  • Actively participate in monthly conference calls and complete internship assignments and special projects.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Benefits

  • Teammate discount.
  • Performance bonuses.
  • Employee Assistance Program.
  • 401(k), subject to additional requirements.
  • Paid sick time where required by state.
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