Sales & Management Intern

The Buckle, Inc.•Bath Township, OH

2d•Onsite

About The Position

The Sales and Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise presentation and pulls, register procedures, and routine facility cleaning. The intern works closely with the Store Manager to learn how Buckle’s retail business operates and what is required to succeed in management. The internship includes completing specified sections of the Buckle Management Manual, submitting weekly progress reports, learning Buckle products and sales and merchandising processes, and managing a product category by setting sales goals, educating teammates, and tracking results. Interns also develop recruiting, merchandising, and leadership skills, participate in monthly conference calls, and complete assigned internship projects. The position has no supervisory responsibilities.

Requirements

Be pursuing a bachelor’s degree from a four-year college or university in a relevant field of study.
Be interested in a long-term commitment with Buckle.
No visa sponsorship is available.
Be able to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
Be able to work a flexible schedule that may include mornings, evenings, weekends, and specified holiday periods.

Responsibilities

Greet Guests and provide friendly, engaging service throughout the store.
Answer questions about the store and merchandise; recommend, locate, and help Guests try on or fit products based on their needs.
Suggest additional items and create a wardrobing experience while developing and maintaining Guest relationships and a client-based business.
Demonstrate product knowledge and share product and sales education with teammates.
Maintain knowledge of current sales, promotions, payment and exchange policies, security practices, and customer service expectations.
Work toward personal sales-per-hour, average sales, and total net sales goals, as well as Guest loyalty and business-builder performance standards.
Check out and bag purchases, prepare merchandise for alterations, handle returns and exchanges, place special orders, and contact other stores to locate merchandise.
Complete the Sales Presentation Guide daily and maintain high service standards whether or not a manager is present.
Recognize recruiting opportunities and help maintain a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on product range and help identify product improvements and new product ideas.
Keep the sales floor sized and display new freight appropriately.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.
Open and close cash registers; use magnetic card readers; count money; sort charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply payment, exchange, and POS procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store and communicate merchandise-handling concerns to the Store Manager and Leadership Team.
Report policy violations and teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; perform additional duties as assigned.
Complete Teammate Orientation and the Beginning Leadership and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
Provide weekly reports and progress updates to the Area Manager and District Manager.
Learn Buckle products, sales presentation, and merchandising processes; manage a product category by setting goals, educating teammates, and tracking results.
Lead and motivate the team by tracking a department or company tool through Performance Tracker.
Develop recruiting, merchandising, and leadership skills; participate in monthly conference calls; and take ownership of required internship assignments and projects.