Sales Learning Program Manager

Brookdale Senior Living Inc. • Brentwood, TN

1d

About The Position

The Sales Learning Program Manager aligns business objectives with talent and development programs across the organization. The role assesses and anticipates talent and development needs and works proactively with HR, operational leadership, and subject matter experts to develop integrated solutions. It partners across HR to provide management with services that reflect organizational business objectives.

The position designs, develops, implements, and evaluates talent and development solutions; applies instructional design principles, adult learning theory, multimedia technology, and project management methods; and determines learning needs and suitable delivery approaches. It also creates learning tools and processes, facilitates training, analyzes talent data for senior leadership, and serves as a liaison with subject matter experts and corporate leadership to support company initiatives.

For training delivery, the role prepares by mastering course content and understanding business goals and participant needs. It delivers interactive, learner-focused instruction, encourages participation, manages timing and pace, and works to continually improve delivery capabilities. It also coordinates with relevant resources on the learning environment, logistics, materials, equipment, and furniture. The description states that duties may include other responsibilities assigned by the supervisor.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Adult Education, Industrial-Organizational Psychology, or a related field; additional relevant experience may substitute for education on a year-for-year basis.
• At least three years of work experience in talent, learning and development, or organizational design.
• Working knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design.
• Strong analytical skills and an in-depth understanding of the organization and business to address problems and issues, including diverse problems with limited precedents or guidelines.
• Ability to travel occasionally.
• Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching or crawling, and talking or hearing.
• Ability to lift up to 25 pounds.

Nice To Haves

• APTD certification preferred.
• Certification in organizational development practices highly preferred, such as 360 coaching, change management, instructional design, or organizational design.

Responsibilities

• Design, develop, implement, and evaluate talent and development solutions to meet organizational needs, working with operational leadership on strategic initiatives.
• Apply instructional design principles, adult learning theory, multimedia technology, and other learning methodologies to create effective learning experiences.
• Apply project management skills and methodologies to the ADDIE process and monitor project timelines.
• Determine learning needs and appropriate delivery methods through performance consulting and knowledge of the business.
• Design and execute talent and development tools and processes, including learning solutions, learning portals, quick reference guides, training schedules, assessment tools, and surveys.
• Use research, insight, experience, and understanding of Brookdale’s needs and culture to develop, deliver, and facilitate training, communications, and other initiatives.
• Maintain an understanding of best practices in community operations.
• Analyze talent data and report findings to senior leadership.
• Act as a liaison with subject matter experts and corporate leadership to support effective implementation of company operations initiatives.
• Prepare for course delivery by mastering training content, reviewing instructor notes and materials, and understanding learning goals and participant needs.
• Deliver interactive, engaging, learner-focused instruction; encourage participation, facilitate discussion, and manage timing and pace.
• Participate in coaching sessions to improve training delivery capabilities and subject matter knowledge relevant to assigned clinical training courses.
• Build relationships with resources to prepare the learning environment and resolve issues that may affect training delivery.
• Clarify logistical arrangements and the physical setup of training sites, materials, equipment, and furniture.
• Perform other duties as assigned by the supervisor.

Benefits

• Paid time off
• Paid holidays
• Medical, dental, and vision insurance
• 401(k)
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Associate assistance program
• Employee discounts
• Tuition reimbursement
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional voluntary benefits, including accident, critical illness, and hospital indemnity insurance, legal plan, ID theft protection, and pet insurance
• Qualified associates employed for at least one year may receive an advance of up to $725, less applicable taxes and withholding, for Form N-400 naturalization application costs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level