Sales Leader I - Payments

PNC•Denver, CO
•$100,100 - $223,080•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and contribute to an inclusive workplace. The Sales Leader I - Payments leads a team of Virtual Payment Advisor sales professionals who prospect and discuss Merchant Services and Treasury Management products with businesses with up to $2 million in annual revenue. The role is based within PNC’s footprint in a Pacific or Mountain time zone, with preference for candidates residing in the territory. Some travel within the territory is expected. PNC identifies itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The leader manages and directs a team to achieve business results and customer experience goals, oversees strategy execution, and may have direct sales and client responsibilities. The position coordinates daily team activities, develops and executes account and sales plans, manages client risk and quality, builds internal and external relationships, and coaches and develops team members. As defined by the business, the role also coaches team members on credit-risk analysis and mitigation and leadership of credit requests. Candidates typically have a bachelor’s degree, eight or more years of industry experience, and at least five years of prior management experience. A comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. A master’s degree, PhD, or certifications are desirable. No certifications or licenses are required. The role is incentive eligible, with compensation based on company, business, and/or individual performance. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Typically requires a bachelor’s degree; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered instead.
  • Typically requires eight or more years of industry experience.
  • Typically requires at least five years of prior management experience.
  • Demonstrated knowledge, skills, and abilities in conflict management, decision making and critical thinking, effective communications, managing multiple priorities, sales management, and selling.
  • Must be based within PNC’s footprint in a Pacific or Mountain time zone; preference is given to candidates residing in the territory.
  • Some travel within the territory is expected.
  • Employment visa sponsorship and STEM OPT participation are not available for this position.

Nice To Haves

  • Experience leading virtual teams in Merchant Services sales.
  • A master’s degree, PhD, or certifications.
  • Residing in the Pacific or Mountain time zone territory.

Responsibilities

  • Manage and direct a team to achieve business results and customer experience goals, and oversee execution of strategy.
  • Lead and coordinate daily activities of team members engaged in customer and prospect management.
  • Coach and manage to defined strategies and tactics to attract new customers and grow existing relationships.
  • Develop and oversee execution of account and sales plans; may have direct sales and client responsibilities.
  • Manage risk and return and drive quality for new and existing clients by identifying and mitigating regulatory, reputational, operational, and credit risks.
  • Build and maintain senior internal and external relationships to acquire clients, expand relationships, and enhance the client experience.
  • Bring PNC products and services to clients and use reporting and sales tools to identify and convert sales opportunities.
  • Develop team members, monitor progress toward individual goals, motivate and develop staff, acquire top talent, and manage performance issues.
  • Plan, organize, direct, analyze, and evaluate staff and processes; connect strategy to daily activities and regularly update the team.
  • As defined by the business, coach team members on credit-risk analysis and mitigation and on leading others through credit requests.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs that are fully paid
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • Between 15 and 25 vacation days each year, depending on career level and years of service
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