Part Time Sales Lead - Paddock Shops

Build-A-Bear Workshop • Louisville, KY

12d

About The Position

The Sales Lead is a role-model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In this capacity, the Sales Lead directs and supports associates, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Have a strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and serve as a role model to others to help create memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Inform the management team of performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage with Guests and provide exceptional service using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, foster positive interactions, and help ensure each Guest leaves satisfied.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support achievement of store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED