Assistant Manager, Paddock Shops

KnitWell Group•Louisville, KY
•Onsite

About The Position

WHBM is seeking an Assistant Manager to assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. The role helps foster a welcoming environment for associates and customers, creating memorable, personalized experiences that reflect the company’s culture of hospitality. The Assistant Manager helps build and develop a team, achieve store financial goals, and deliver a customer-centered experience. They contribute to hiring, coaching, and developing associates; lead by example on the sales floor; maintain brand standards; and help ensure safe, efficient store operations. The position also supports community engagement through company-sponsored events, philanthropy, and other initiatives.

Requirements

  • Must be at least 18 years old.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to develop strong customer and peer relationships.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.

Nice To Haves

  • Passion for the brand, fashion, and empowering confidence.
  • Three years of retail management experience preferred.

Responsibilities

  • Build, lead, and develop a team to deliver a customer-centered experience.
  • Take ownership of achieving the store’s financial goals and motivating the team.
  • Assist with hiring, development, and coaching of associates.
  • Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Help ensure safe and efficient store operations, including inventory management, daily replenishment of floor merchandise, and inventory execution.
  • Ensure compliance with policies, guidelines, and business practices.
  • Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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