Sales Lead, Paddock Shops

Knitwell Group•Louisville, KY
•Onsite

About The Position

The Sales Lead partners closely with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards and shape a positive team culture, setting clear direction and supporting the team in achieving its goals. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized experiences that reflect the brand’s culture of hospitality. The position supports general store operations, including opening and closing, and helps communicate brand priorities and initiatives. It involves leading on the sales floor through product knowledge and an omni-channel approach, coaching the team toward performance goals, and carrying out operational activities such as cash handling, scheduling, inventory management, and merchandise replenishment. The Sales Lead also supports associate development, shares insights with store leadership, and contributes to a positive, collaborative work environment.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Must be at least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • A team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor by sharing product knowledge and using an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Execute cash handling, scheduling, inventory management, and merchandise replenishment activities.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Promote a positive work environment through teamwork with peers and leaders.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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