Full Time Sales Lead

Pandora • Gurnee, IL

3d • $17 - $21 • Onsite

About The Position

The Sales Lead supports store Managers and Sales Associates and helps deliver in-store success. The role requires full immersion in Pandora’s brand, culture, and products, with a focus on delivering exceptional customer experiences. Sales Leads build connections with customers, promote brand loyalty, contribute to individual and store sales goals, and coach and inspire the sales team. The position requires completion of an assessment emailed after application submission. The role has a flexible schedule that includes nights, weekends, and holidays, and involves standing for extended periods and lifting 50+ pounds.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes nights, weekends, and holidays.
• Ability to stand for extended periods and lift more than 50 pounds.
• Ability to arrive at work on time.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Embrace and promote a store culture centered on passion for the brand and team members as brand ambassadors.
• Create memorable shopping experiences through strong product knowledge and brand loyalty.
• Meet commercial targets and key performance indicators (KPIs).
• Engage customers authentically and foster lasting connections beyond transactions.
• Coach and inspire the sales team, encourage accountability for individual and store performance, and provide real-time feedback and guidance to help achieve KPI goals.
• Support store Managers and Sales Associates in delivering in-store success.

Benefits

• Base compensation plus bonus.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn Learning.
• Tuition reimbursement.
• Paid time off, including vacation, personal, sick, birthday, and celebration days, as well as paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed