Sales Lead-ANN

KnitWell Group•Lynnwood, WA
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and empowers women to express themselves with confidence. As a Sales Lead, you are a key team member who supports and models excellent customer experiences, delivers personalized service, and guides and supports associates. You collaborate with the Store Manager to learn store functions and are prepared to step in as manager when needed. You represent the brand and help create an inclusive, engaged store environment. You support onboarding and associate development, uphold visual and operational standards, and use available tools and technology to foster a customer-focused team and profitable business. The role also involves coaching associates in the moment, building productive team relationships, staying informed about company priorities and promotions, and supporting seamless omnichannel shopping. This is a regular, part-time position at Store 1460-Alderwood Mall in Lynnwood, Washington. The pay range is $18.13–$22.65 per hour. Benefits depend on employment type, role, and eligibility requirements.

Requirements

  • Enjoy communicating and coaching.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Flexible availability, including evenings, weekends, and holidays.
  • Take initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience (preferred).
  • Management experience (preferred).

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while maintaining a focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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