Sales Lead-ANN

KnitWell Group•Huntington Station, NY
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and aims to help them feel confident and express themselves authentically. The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and provides guidance and support to associates. The role has a direct impact on both customer and associate experiences. The Sales Lead collaborates with the Store Manager to learn store functions and be prepared to step in as manager when needed. The position is part-time at the Walt Whitman Mall store in Huntington Station, New York.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold high visual and operational standards while keeping the focus on the customer.
  • Use tools to support a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Learn store functions with the Store Manager and step into the manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and advancement opportunities across the company's brands.
  • Community impact through philanthropic partnerships.
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