Sales Lead-ANN

Knitwell Group • Brookline, MA

8d • $16 - $20 • Onsite

About The Position

The Sales Lead is a key team member who supports and models excellent customer experiences through personalized service and guidance for associates. The role affects both customer and associate experiences and collaborates with the Store Manager to learn store functions and step in as manager when needed. The Sales Lead represents the brand, helps develop an engaged team, supports an inclusive store environment, and upholds visual and operational standards while maintaining a customer focus. The role also uses available technology and tools to support business priorities, promotions, and seamless omnichannel shopping.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed