Sales Lead - Ann Taylor Factory - Eagan, MN

Knitwell Group•Eagan, MN
•$13 - $16•Onsite

About The Position

As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. You focus on delivering personalized customer experiences and providing guidance and support to associates, directly affecting both customer and associate experiences. You collaborate with the Store Manager to become an expert on store functions and are prepared to step in as manager when needed. The role includes representing the brand and modeling personalized customer service; supporting onboarding, team development, and an inclusive store environment; upholding visual and operational standards; and using tools and technology to support customer-focused, profitable business and seamless omnichannel shopping. You provide coaching and feedback, build productive relationships with the team, and assume the manager role when needed. This is a regular, part-time position at the Ann Taylor Factory store in Eagan, Minnesota. The pay range is $13.20–$16.40 per hour.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver their best customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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