Part Time Sales Lead - Pinnacle Hills Promenade

Build-A-Bear Workshop•Rogers, AR

6d•Onsite

About The Position

The Sales Lead is a role model Bear Builder who also serves as a Floor Leader on Duty on designated shifts. In that capacity, the Sales Lead directs and supports Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not assigned as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Strong judgment, initiative, and self-direction; ability to remain calm in challenging circumstances and adapt to a dynamic environment.
Ability to connect with and inspire others, enjoy meeting and interacting with new people, and demonstrate a helpful attitude.
Desire to develop, train, and support others’ success.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, model exceptional Guest service to help ensure memorable experiences.
Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests and provide exceptional service using Experience First Make Behaviors.
Create a warm, inclusive atmosphere and positive Guest interactions, aiming for each Guest to leave satisfied.
Meet brand standards and guidelines to uphold operational excellence and provide a seamless Guest experience.
Demonstrate commitment to the team by being dependable, engaged, and helpful.
Support store financial goals and compliance with company policies, procedures, and standards.
Demonstrate effective decision-making, judgment, and execution; create an Experience First culture; achieve assigned goals; consistently execute operational standards; and respond to stakeholder feedback.